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Reviewed October 9, 2017

Friendly, clean, good food, comfy beds and good entertainment. Decor a little worn and rooms are quite small but the cleanliness and staff that cannot do enough for you, more than makes up for that. loved my stay there

Stayed: October 2017, traveled with friends
Review collected in partnership with this hotel
Thank michelewales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlackpoolPromotions, Guest Relations Manager at The Royal Alexandra Hotel, responded to this reviewResponded October 10, 2017

Dear Guest, thank you for your lovely 5 star review. We are thrilled to learn you had such a brilliant time on holiday with us and it's great you found our food and entertainment to be of excellent standard. We are so pleased you were comfortable in your allocated room however in regards to decor - we are currently underway with refurbishment and we aim to upgrade all guest bedrooms in due course so please bear with us. Thank you for your very lovely comments on our hardworking team, we do pride ourselves on excellent service so we're happy to hear our staff looked after you so well, please do come and see us again soon, all the best and thank you once again for your review

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Reviewed October 9, 2017

The room was not nice the toilet was not up to standard the hot water tap dripped all the time we stayed the tiles were scruffry the shower door was off when we arrived the carpet also was torn at the bathroom door

Stayed: October 2017, traveled as a couple
Review collected in partnership with this hotel
1  Thank A7795OEmarkg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlackpoolPromotions, Guest Relations Manager at The Royal Alexandra Hotel, responded to this reviewResponded October 10, 2017

Dear Guest, thank you for your feedback. We are sorry to hear you are not fully satisfied with your recent stay at the Royal Alexandra. We kindly ask guests to notify us immediately of any issues whatsoever so they can be rectified there and then to ensure a more pleasurable holiday, we may have allocated another more suitable room to yourselves should one be available at the time however we do thank you for bringing matters to our attention, the issues mentioned in your feedback have been passed onto our onsite maintenance team for investigation. We do hope you are not deterred from staying with us again in the future as your custom is very important to us. Thank you once again for your review, best wishes

GUEST RELATIONS

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Reviewed October 8, 2017

Clean and tidy but as with all Blackpool hotels well used. The bed was comfy and rooms were clean but just needs updated. To be honest a great wee hotel for the value Good breakfast and great value. Good location and free parking wasn't too far away.

Stayed: October 2017, traveled solo
Review collected in partnership with this hotel
Thank sshaw_200049
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlackpoolPromotions, Guest Relations Manager at The Royal Alexandra Hotel, responded to this reviewResponded October 9, 2017

Dear Guest, thank you for your great feedback - we are so happy that overall you had a wonderful time on holiday with us - in reference to decor - We're happy you found your
bed to be comfortable and your room to be clean however we are aiming to complete refurbishments over the quieter months and update the last remaining guest bedrooms to a fabulous modern standard - so please bear with us. It's great you enjoyed our lovely breakfast, we will pass on your kind words to our chef and restaurant team. Please do come and see us again in the near future, many thanks once again for your feedback - Best wishes

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Reviewed October 8, 2017

Found room 12 rather small and got moved to nice room 42 with no problem. Manager and staff really efficient and helpful, food nice, entertainment excellent. Singer on Thurs night should go on Britains Got Talent. Will be back.

Room Tip: 42 nice big quiet room
  • Stayed: October 2017, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Robert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlackpoolPromotions, Guest Relations Manager at The Royal Alexandra Hotel, responded to this reviewResponded October 9, 2017

Dear Guest, thank you for your kind review - we are thrilled you had such a wonderful holiday at the Royal Alexandra and enjoyed every aspect of your stay.. notably our fabulous entertainment - our visiting artists are very talented, we're very pleased you enjoyed. It's great that after a slight issue with your original room - management allocated another more suitable room to yourselves, staff will always endeavour to deliver a fantastic holiday to our guests and resolve any issues immediately once notified. Please do come and see us again soon, all the very best and thank you once again

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Reviewed October 7, 2017

We had a lovely stay at this hotel. I would recommend that if you are not happy with anything then do report it as the staff want you to have a pleasant stay and will try to help you. The hotel is ideally situated for all the local attractions. The breakfast was adequate. All in all great value for money.

Room Tip: Room 306 is a nice family room
  • Stayed: October 2017, traveled with friends
    • Value
    • Rooms
    • Service
Thank carrie167
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlackpoolPromotions, Guest Relations Manager at The Royal Alexandra Hotel, responded to this reviewResponded October 9, 2017

Dear Guest, thank you so much for your fabulous review - we are so happy to learn you had a fabulous holiday with ourselves, thank you for the mention of reporting any issues to reception - our staff will always try their best to resolve any problems immediately that may arise during your time with us. Our location is fabulous isn't it! Close to many of Blackpool's amazing attractions and with our save up to 50% offer on attraction tickets.. it's perfect for those looking to explore. We do hope you will choose us again for a future holiday to Blackpool, best wishes from the team

GUEST RELATIONS

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