We stayed at the Withnell for 1 night during the illuminations. We booked 3 rooms. We had a double room with a cot in for our 1 year old daughter and was on the 1st floor. We got around an hours sleep alnight due to the bar being left open alnight. After going down and complaining around 2 in the morning they carried on with there music, singing and laughing and joking until 4.45am then we managed to get a hour or so sleep until 7ish. My sister stayed in the family room which was big enough for 5 but it was really cold so they was unable to shower and the children had to come to our room to get washed and dressed. Breakfast was ok, but items were cold when we got it. Before leaving we complained about the noise and basically was told that because the guests in the bar area until the early hours were regulars and celebrating a birthday that was the reason why this had happened. We were also told that it had happened before. What kind of hotel runs just to please their regulars. After paying£170 we feel we were robbed! We will never ever be staying there again and would advise anybody with families or going for a quiet relaxing stay to stay here. Lack of sleep and a tired baby/children doesn't go down to well in Blackpool!
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