We booked 2 hotels on alexander road for my stag weekend early August. when we arrived at the Stockton, all the owner seemed to care about was how many people had dropped out from the original 32 beds we had booked. When I tried to explain we had payed for 32 people and therefore expected 32 beds regardless she couldn't see my view, I guess this was so she could then sell the spares on which is out of order if you ask me. then when some of my guests arrived a bit later they were just bunged into rooms that were allready full which didn't go down well with some of the lads who had payed good money ended up sleeping in reclining chairs or on the floor, without even an apology or explination. if the owners have this attitude with all there customers I can't see them being in business much longer. Such a shame as the few staying over the road at the westcliffe gave a glowing report.
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