I stayed at this hotel on 24th july 2012 and the stay was lovely. We stayed here for my sons 2nd birthday and as we had a trip planned we asked Val and Tony if we could leave our bags there and check in later. They let us check in early (2 hours) and gave us our room straight away. They even changed our room as we had 2 buggies and 2 children to carry up and dow stairs. Lovely and very accomodating. Will definately be back on our next visit to blackpool.