I travelled for a weekend break with 3 friends, we chose this hotel as our first choices were fully booked.Very unusual paying cash on arrivel we have not had to do this before.The upstairs areas are very claustrophobic with narrow corridors and small rooms. No shelving in shower room, cold water in shower for first 2 days.Rooms were clean and had been decorated but not to a very high standard. One of the rooms had no bedside light , ours did not have a chair. There was no telephone to contact reception if there was an emergency in the night.The staff however made up for the below par ambiance and facilities , all but one were polite, helpful and obliging. The food was excellent with a varied choice each day.Information regarding the hotel's entertainment was not available to enable us to decide if we would stay in at night , given the vast choice in Blackpool I would suggest the hotel did more to inform their guests of their programme.This would avoid the petted attitude of the young man in charge of the concert room on Friday 10th Sept.He was positively rude as we returned to the hotel because we had chosen to go elsewhere.The hotel needs to have higher standards and rules for guests.1)The A Board stating" overnight guests welcome " needs to go.
2)Guests bringing hot food in to the bar at night not acceptable 3) Nightclothes worn in the restaurant at breakfast not the done thing.4)Beer glasses and take away food wrappings left lying outside the hotel creates a poor first impression.We would not use this hotel again therefore we are unable to recommend it to others .
- Also Known As:
- Hollies Hotel Blackpool