Visited above dates in party of 4 over 50's one of whom was disabled. The Staff were very helpful and couldn't do enought to assist. On arrival the room for my disabled brother was not suitable but the reception staff managed to accomodate a move for him within a short period of time despite severe problem caused by the worst storm to hit Blackpool for many years. Staff worked tirelessly to overcome issues caused by the storm within the hotel although obviously short staffed.
Package included B/B and evening meal and the food was excellent and if the choice was not suitable the head of the dinning room Ian catered for any special requirements.
A good service from our last visit 2yrs ago was the supply of an electric mobility scooter supplied by the reception for £10 a day. The hotel is obviously in a rolling program of renovation and unfortunately we has an older room but it was clean and supplied with everything you need but the corner shower was very tight for the more robust figure. Cleaning staff very good and friendly.
Chico and Bar staff and Steve all very entertaining and friendly and appeared to genuinely care for the residents.
Hotel mainly caters for the more mature holiday makers but there were some young children who were made most welcome by the staff and given there own menu in the restaurant and extra ice cream.
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