We had dinner here on a Saturday night recently. The food was very good all round, and enjoyed by both of us.
Whilst the reception area was nice and characterful, the lounge area and dining-room were very old-fashioned - could really do with some serious modernisation. Luckily the dining-room was busy, otherwise the atmosphere would have been really silent and cold.
The attitude of many of the staff was good particularly the younger ones, however the staff in the dining room were humourless and stuffy.
Beware unpriced menus. We received menus intended for residents which were unpriced. Because service was paced to be slow we took menus from another table in the lounge and bucked the system. So we were somewhat surprised by the bill at the end, it wasn't cheap.
And then finally they charged for using a normal credit card, i.e. Visa & Mastercard. I cannot believe that a high-class organisation like this with a fixed-price menu of £65 would demean themselves by charging an extra 65p for using a credit card. Its not Ryanair!
Overall unfortunately we won't be returning when we next visit the Lake District.
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