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“Wonderful staff”

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The Glenburn Hotel & Restaurant
Ranked #14 of 20 Hotels in Windermere
Certificate of Excellence
Durham, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Wonderful staff”
4 of 5 bubbles Reviewed October 23, 2013 via mobile

Atayed here for 2 nights. Room was pleasant apart from 2 hairs found in bed. (Owners quick to respond and would've changed immediately but as bedding was clean didn't bother) complementary glass of wine for inconvenience which was nice.
Room was on the small side for a exec double?
Car park around back of hotel was a little cramped.
2 polish girls who waited tables were excellent. Always smiling and nothing too much trouble. Working early morning and evening. ..well done girls!
Had meal in evening on girdt night which was nice but had better
When came to check out was chsrged for 3 course meals instead of two!
Owners nice people
Breakfast wonderful .

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 190832Tara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glenglen, Owner at The Glenburn Hotel & Restaurant, responded to this review, October 28, 2013
Thank you for your review. I was the lady on the desk at the time. I hold my hands up to this.. there was a tiny hair which the gentleman brought to me and I did insist on changing the bed but everything was immaculately clean so the guest wouldn't hear of it ... said no and accepted the wine as a gesture... they were a lovely couple.The windows were open and things get wafted about ... it happens and sometimes not noticeable to the naked eye .. very sorry and thank you for not making a big fuss .. See you again soon.
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559 reviews from our community

Traveler rating
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    16
See reviews for
93
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4
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
  • English first
  • Any
English first
Stockport, United Kingdom
1 review
5 of 5 bubbles Reviewed October 19, 2013

We stayed here last weekend and this hotel was a lovely experience and would recommend to others. Lovely friendly staff (nothing was too much trouble) and it was so nice to return after a day out walking, to relax in the cosy lounge and restaurant. The evening meals were delicious (the sticky toffee pudding was amazing). Great location between Windermere and Bowness. Sandra and Joanne.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sandra I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glenglen, Owner at The Glenburn Hotel & Restaurant, responded to this review, October 21, 2013
Thank you ladies for your kind review. It was a pleasure to see such smiley faces everytime you came to reception. You certainly looked like you enjoyed every minute of your stay in the Lake District. Thank you for your comments and i hope we see you again soon.
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Derbyshire, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed October 17, 2013

Absolutely delightful hotel, with a very comfortable room (No. 18). All staff were lovely, helpful, friendly and polite. Excellent, well-stocked, bar (open all day) with very warm and cosy lounge. All meals were delicious, with speedy and efficient service, and the breakfasts, too, absolutely fantastic. Great little extras, such as the bottles of water in the room, biscuits, and the exotic toiletries in the well-appointed bathroom. We shall definitely book again on our next visit to the Lake District. Many thanks to Jackie and your wonderful staff, and we look forward to seeing you again very soon. Tim and Marj.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tim_And_Marj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glenglen, Owner at The Glenburn Hotel & Restaurant, responded to this review, October 21, 2013
Thank you for taking the time to write your review. Your comments gave lots of good feedback for future visitors. I will pass your kind words to the staff, i am sure they will appreciate them. See you again soon.
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London, United Kingdom
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed October 13, 2013

My wife and I stayed at the Glenburn hotel last weekend, we had to make a late change to the dates due to personal reasons and this was not an issue with the hotel who dealt with everything in a friendly and helpfull manner which we thought summed nicely, from the moment you walk in everyone is so friendly and helpfull. The bedrooms are clean and well decorated and very well kept. We eat in the restaurant the first night and this was also a highly recommended place to eat with great food and friendly service. The hotel is situated in between Bowness and Windemere which are both walkable for a choice of restaurants and shops. The hotel is very well run and we would not hesitate to recommend the hotel to anybody.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lee K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glenglen, Owner at The Glenburn Hotel & Restaurant, responded to this review, October 21, 2013
Thank you for your review. We have just earned an extra star on our rating and we are all delighted here at the Glenburn. We all work as a team infront and behind the scenes to ensure the guests have a pleasant stay. Guest comments are also taken into consideration and have gone a long way to helping us achieve this extra star. Thank you
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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 29, 2013 via mobile

My wife and i had a lovely weekend at the Glenburn, we arrived at the hotel plenty of parking front and back and got a warm welcome from the couple who own the hotel,all the staff are very friendly and helpful. We had room no 12 which is the smallest room, it's ok clean and tidy not a bad size really the en suite is lovely but the shower was not the best but done the job, Tea and coffee facility,hair drier in room,ironing board/trouser press on the first landing, Breakfast was good set,s you up nice for the day ahead, the Glenburn is about 20/25 mins walk to Bowness and about 10 mins to Windermere, plenty of shops to look at and restaurants and pubs to choose from, we had a trip on the boat to Ambleside, and back a couple of hours later not bad for £10 round trip. All in all a good hotel and a really lovely place to go and spend a couple of days to chill or for adventure would recommend this hotel.

Stayed September 2013, traveled as a couple
Helpful?
Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glenglen, Owner at The Glenburn Hotel & Restaurant, responded to this review, September 30, 2013
Thank you for taking the time to write a great review. Weather was lovely for your lake cruise to Ambleside. Thank you for your feedback. It sounds like you truly enjoyed your time spent with us and we look forward to welcoming you both in the near future.
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Leeds, United Kingdom
Level Contributor
135 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed September 23, 2013

The hotel is nice and oldy worldy just like you would imagine from this area of country. Lots of antiquey type things in the sitting area. Then when you get to your room they are really modern and super clean! Total contrast. We loved staying here. The front of house people were super friendly and went out of their way to show you round, give advice on where to go. The breakfast was top notch, catered to all our needs. I would highly recommend this hotel for your stay!

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KJMarshall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glenglen, Owner at The Glenburn Hotel & Restaurant, responded to this review, September 30, 2013
Lovely review thank you so much. Sounds like you really enjoyed your stay at The Glenburn. I will pass your comments on to the staff they will be delighted. Hope to see you again on a return visit
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Chorley, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed September 10, 2013

This is the second time I have stopped at this hotel and it was just as fantastic as the first. The hotel is in a great location and just 5 minutes walk from Bowness town and the lake. The staff were extremely helpful and friendly. The hotel was clean and tidy. The breakfast was good quality food. I would definitely go back here.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DavidTT2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glenglen, Owner at The Glenburn Hotel & Restaurant, responded to this review, September 12, 2013
Thank you for taking the time to write your review. We are pleased you had a pleasant stay at The Glenburn and hope to see you again in the future.
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Additional Information about The Glenburn Hotel & Restaurant

Property: The Glenburn Hotel & Restaurant
Address: Lake Road, Windermere LA23 2EQ, England
Location: United Kingdom > England > Cumbria > Lake District > Windermere
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Spa
Hotel Style:
#3 Spa Hotel in Windermere
#12 Romantic Hotel in Windermere
#13 Family Hotel in Windermere
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Glenburn Hotel & Restaurant 3*
Number of rooms: 16
Official Description (provided by the hotel):
Highly acclaimed non smoking hotel with free leisure facilities, just 5 minutes walk from Windermere, new deluxe rooms with jacuzzi spa baths & rain showers, four poster beds, family rooms, self catering cottages, free parking, great restaurant & bar, just totally refubished to a high standard, outstanding in every way. ... more   less 
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Also Known As:
The Glenburn Hotel And Restaurant
Glenburn Hotel Windermere
The Glenburn Hotel & Restaurant Windermere, Lake District

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