I have not had a lot of luck in my life however I feel so lucky not to have stopped here, on the date we were due to travel we were unable to do so because of the freak snow fall, the heaviest for a number of years. We contacted Lakes Lodge to inform them of our position with a view to rearranging another date for our stay.
We were hoping they would be helpful and very understanding, unfortunately this was not the case. When we asked to rearrange our date we were informed bluntly " we are fully booked for the year" there was no effort made on the part of the Lakes Lodge to assist us, they were more than happy to take our money without providing a service " it's not our fault it snowed" they stated you lose your money because did not turn up. I could go on and on but that would mean repeating the foul and abusive language that was used towards my Son-in law.
They are of course ( as far as I am aware) within their rights to keep our payment, however it does tell one something about the people you are dealing with when booking a stay in a establishment that has mixed reviews on this site.
Thank goodness we were forced to stop at home, it would ave been the longest night ever if I had stayed in this so called Lodge. You have been warned. A full no Star rating.
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- Also Known As:
- Lakes Lodge Windermere, Lake District