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“A real treat!”

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Gilpin Hotel & Lake House
Ranked #4 of 20 Hotels in Windermere
Certificate of Excellence
shropshire
Level Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“A real treat!”
5 of 5 bubbles Reviewed March 21, 2014

If you want to be spoilt rotten and thing you deserve a bit of luxury living for a few days this the hotel for you! Our 'classic' room was fabulous; great interior design, huge comfy bed and a view towards the Lama's paddock. Plus a big en suite bathroom.
The food was lovely but a bit too pretentious for our liking and the drinks are expensive, however,r we would definitely stay at the hotel again. The staff were all very helpful and nothing was too much trouble.

It was a wonderful experience and we aim to do again in the future. My husband enjoyed it immensely as it was his Birthday treat!

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paula454
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,299 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (330)
Date | Rating
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English first
Edinburgh, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed March 17, 2014 via mobile

We celebrated our birthdays in style with 5 days at the fabulous Lake House.
From the moment of our arrival we were made to feel welcome and relaxed. All the staff were friendly and nothing was too much trouble for them. We particularly enjoyed our early evening swim when the candles were lit specially for us.
The Lake House is in a peaceful and beautiful setting, the rooms are immaculate , the breakfasts a treat and I can recommend it as the perfect spot for a relaxing few days.
Thanks to all the staff who made it such a wonderful holiday

Stayed March 2014, traveled as a couple
Helpful?
1 Thank Gill G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whittingham, United Kingdom
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed March 12, 2014 via mobile

A very enjoyable stay, the staff are very attentive without be intrusive. We stayed in the Kentmere suite, beautiful room with everything you required in a suite, lovely view over the gardens and water feature. We chose the a la carte menu. Very impressed we were too, we would certainly recommend Gilpin.
A very relaxed atmosphere, couldn't do enough for us.

Stayed March 2014
Helpful?
1 Thank Purr1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gilpin_Lodge, Owner at Gilpin Hotel & Lake House, responded to this review, March 18, 2014
Thank you very much for your review, we are so pleased you had a wonderful stay with us and will look forward to welcoming you back in the future.

Kindest regards,
Barney & Zoe Cunliffe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed March 10, 2014

My husband and I have just returned from a night on the platinum package. Can't give it five stars for a few reasons but I would come back for a relaxing break.

Firstly, we are a young down to earth and easy going couple who have been lucky enough to stay and eat in some beautiful places in the UK and abroad so we had high expectations of Gilpin (maybe too high). Upon arrival at the main hotel there seemed to be a strange welcome (to be fair we were early as the website does state it welcomes guests of the Lake House to stroll the grounds before check in if so desired) we were shown around the lounges and bars and I chose to have a glass of wine whilst fawning over the baby Lama... the cutest little thing I have ever seen. Whilst enjoying the gardens we were informed that an important guest was at the Lakehouse so we could not arrive at the time we were originally told to in our confirmation email... not a big deal really (although being referred to as not an important guest did annoy me momentarily)

We were asked to arrive just 10 minutes before our trail was due to start so we took a short drive to the nearby village which is beautiful (although we had not planned to do this and really just wanted to arrive at the hotel and relax without being diverted elsewhere so that the other guest could extent their stay). We were asked to leave our car in the bottom car park and our therapist and a gentleman greeted us.

The Jetty Spa Trail.... What can I say about Kelly the therapist.. such a lovely down to earth and welcoming person. The type of person that makes you feel at ease straight away. Nothing was too much trouble for her even to having to help me do up the back of my swimsuit because it seemed to baffle my husband. Gilpin managers and owners take note - if I ran a luxury hotel this is the type of person I would want in my management team.

Hot tub, boat house and massage all lovely and if you get their early enough do what we did and watch the sun go down over the lake on the jetty before dinner with your champagne and fur blankets - what a way to unwind!

For our inconvenience at the start of the day the other guest offered us a token which was lovely however no apology came from any of the management or no gestures of goodwill (in fact we did not see any of them during our stay)

NB. Chauffeur a lovely man! Very friendly with a good sense of humour and helped me in my heels over the stones.

Evening meal - Lovely canapés and a nice atmosphere in the bar and the wine cellar looks lovely to browse through however the restaurant has no background music so it is very quiet and you can hear everyone's conversations and are very conscious that they can hear yours.

The 7 course tasting menu.... It was OK. That is about it really. I have eaten in better Rosette award restaurants (possibly even better non fine dining establishments) and I personally don't think the food showed a lot of skill (perhaps it was the head chefs night off?) The Tonka bean dessert was far too strong - a little goes a long way using the tonka bean. My husband liked the main although I found the Lamb very fatty and deep fried seaweed as a side doesn't really scream elegance. To put it in perspective this meal was £170 for 2 people and I really didn't see any quality ingredients to justify the price - where was the fresh seafood/ aged beef/ salt-marsh lamb/ truffles? All we were given was rice, mushrooms, bread, a small serving of lamb and a 3 course dessert. However, we were really full after it so at least the portions were a decent size.

The room was very hot to sleep in - I think they need to have a flat sheet on the bed rather than just a duvet so if you are too warm you can take the duvet off and still have a sheet over you and there was a lovely big bath but no bath oil or bubble bath? We had to use the shower gel in the bath. The room itself apart from these small issues was very comfortable and decorated in a luxurious style.

A very beautiful lakehouse tastefully decorated with stunning views and beautiful for walks - this and the staff are the reason we will probably return but the food really let it down. Next time we will choose from the a la carte menu if eating there again.

I think this hotel would benefit from marketing towards the younger generation who want to get out of the city and relax - we found that perhaps this is not the case. A relaxing getaway from our stressful jobs is exactly what we needed and I know that many of our colleagues/friends of our own age (under 30) would love Gilpin but I think the owners need to recognise that young professionals are a growing market looking for a country retreat. We felt a bit out of place at times in comparison to other places we have stayed.

Overall beautiful but it's the small things that matter (pay attention to detail).....

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank RandC01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 bubbles Reviewed March 7, 2014

We stayed at Gilpin Lodge for three nights in February this year and it has well and truly set the bar for anywhere else we stay in The Lakes.
We arrived after a slightly epic walk in the driving rain and howling winds and within seconds felt relaxed. A wonderfully warm welcome greeted us and we were quickly shown up to our room. We stayed in Sergeant Man, one of the Garden Suites which is in a separate building just behind the main lodge. It is a beautifully presented room and there is nothing more that you could need from it, but if you do then the hotel staff will do there best to get it for you. However, the best feature actually lies outside the room in the form of your own hot tub - perfect for relaxing those aching legs after a day tackling the fells. Sergeant Man is the most private of all the Garden Suites - the only thing you are overlooked by whilst you wallow in your hot tub is the llamas in the adjacent paddock.
The restaurant in the hotel is pretty special too. We had a five course meal included in our room price so ate in the resturant every night. The food was beautifully presented and tasted wonderful. The menu is not huge although they have recently introduced a second Market Menu which is slightly less "high" cuisine than the Table d'hote choices. Five courses were more than enough (actually probably a bit too much) and that combined with the large breakfast provided each day meant that we restricted ourselves to two meals a day. However, the breakfast was absolutely wonderful with a really good range of choices so don't skip that!
The only thing we would do differently is to probably eat out for one of the nights that we stayed there.
This isn't really a place for children so leave them at home if you can!
I understand that there are plans to expand in the next year with a second restaurant and more spa/beauty options available. I just hope it keeps the personal feeling that it has obviously worked hard to maintain.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pipskip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gilpin_Lodge, Owner at Gilpin Hotel & Lake House, responded to this review, March 18, 2014
What a superb review thank you very much indeed! We are really pleased you enjoyed your stay with us and our Garden Suite ‘Sergeant Man. There is really nothing better after a long walk than sitting in your own outdoor hot tub is there? Please do come back and see us again soon.

Kindest regards,
Barney & Zoe Cunliffe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockport, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed March 6, 2014 via mobile

We have just spent two nights on our mini moon staying in a garden suite at The Gilpin Hotel... Absolutely breathtaking room, very romantic, huge bed, hot tub, stunning decor. Fantastic team (Barney, Zoe, Jenna, Fran, Laslo, Juan, Angela) looked after us during our stay, we felt special and extremely well looked after. Food was AMAZING, tasting menu on each night, we have not stayed anywhere better. Can't wait to go back! Thanks again, Mr & Mrs Vilchez

Stayed March 2014, traveled as a couple
Helpful?
Thank KV29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gilpin_Lodge, Owner at Gilpin Hotel & Lake House, responded to this review, March 18, 2014
Thank you for your fantastic review and for choosing Gilpin Hotel to spend your minimoon. Glad you enjoyed our 7 course tasting menus and we will look forward to welcoming you both back in the not too distant future.

Kindest regards,
Barney & Zoe Cunliffe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed March 2, 2014

We've looked at staying at Gilpin Lodge a number of times over the years and just never managed it.Oh dear.....why didn't we try harder before to go and stay at this wonderful hotel! Silly us!

Everything is wonderful....the welcome,the bedrooms,the communal lounges,the bar and the dining rooms.

As for the food.....exceptional.
And the staff and service? Just wonderful too.The Owners should be very proud of them(and we're sure they are)

Even the gardens were looking pretty good to to say what appalling weather there's been.

It's our new favourite in the Lake District and we'll definitely be going back for some more R&R.

Room Tip: The Junior Suites are lovely,and have every creature comfort BUT we also looked at a Classic Room.Al...
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank peter d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gilpin_Lodge, Owner at Gilpin Hotel & Lake House, responded to this review, March 18, 2014
We are delighted that you had an excellent stay with us, we love the tittle of your review! Thank you for your review and we will look forward to seeing you both again.

Kindest regards,
Barney & Zoe Cunliffe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Gilpin Hotel & Lake House

Property: Gilpin Hotel & Lake House
Address: Crook Road, Windermere LA23 3NE, England
Phone Number:
Location: United Kingdom > England > Cumbria > Lake District > Windermere
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Spa Hotel in Windermere
#1 Business Hotel in Windermere
#3 Luxury Hotel in Windermere
#4 Romantic Hotel in Windermere
#7 Family Hotel in Windermere
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Gilpin Hotel & Lake House 5*
Number of rooms: 31
Official Description (provided by the hotel):
At the heart of Gilpin is a very passionate family and team, dedicated to creating lasting memories for their guests, who return time and again for celebrations and escapes. Warmth and friendliness are balanced with extraordinary service, exquisite décor and stunning culinary experiences. This five star hotel comprises two separate estates in the beautiful Lake District, with a luxury country house on each. At Gilpin Hotel all of the 25 bedrooms have lovely Lakeland views, most leading directly onto the gardens - including six Garden Suites with their own cedarwood hot tubs, and five fabulous detached Spa Lodges. The Spa Lodges were added in 2016, and are cedar-clad with king size beds, gorgeous bathrooms and a fabulously private en-suite spa each, with a convertible treatment area, steam room, rain maker shower, free standing oval stone bath, outdoor sauna and hydrotherapy hot tub surrounded by a walled garden. Add this to the mood lighting, fires, electric blinds and a state-of-the-art music system, and all of the senses are invigorated. Just a mile away at Gilpin Lake House, six gorgeous rooms share a fully staffed boutique hotel with a heated indoor swimming pool (for Lake House guests only), outdoor hot tubs and saunas, and exclusive access to 100 acres of grounds with a stunningly beautiful private lake. Our chauffeurs bring you to the hotel in the evening to dine. Dine in either the Michelin starred main restaurant, 'Hrishi', where Hrishikesh Desai combines great Lake District produce and classic methods to deliver unbelievable textures and flavours with just a twist of Asia, or in 'Gilpin Spice' a new informal restaurant transcending international boundaries, with an open kitchen focussing on dishes from the spice trail spanning the Indian sub-continent, Malaysia, Thailand, Indonesia, the Philippines, Japan and China. ... more   less 
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Also Known As:
Gilpin Hotel And Lake House
Gilpin Hotel Windermere
Gilpin Lodge Windermere
Gilpin Hotel & Lake House Windermere, Lake District

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