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“Great setting, nice hotel” 4 of 5 bubbles
Review of Langdale Chase Hotel

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Langdale Chase Hotel
Ranked #10 of 20 Hotels in Windermere
Certificate of Excellence
Northumberland
Level Contributor
100 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Great setting, nice hotel”
4 of 5 bubbles Reviewed January 1, 2012

Stayed here for a wedding and had a nice time; it is in a tremendous location with its own frontage onto the lake.

Couple of things let it down slightly; service was a bit fawlty towers at times but i think we hit at as new staff started, and for some reason the breakfast room had loud local commercial radio playing each day we stayed. The room has amazing views over the gardens and lake but it was difficult to talk to friends it was so loud. The nice lady turned it down when asked, only for a colleague to turn it up again. Twice. Shame.

Still, nice place for a break if you can get a good room rate. Rooms were simple and ours had a great bath in it; other friends had some amazing views and balconies.

  • Stayed November 2011
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank DigitalPlumber1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,009 reviews from our community

Traveler rating
    711
    175
    64
    36
    23
See reviews for
259
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29
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (311)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
St. Andrews, United Kingdom
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
1 of 5 bubbles Reviewed December 8, 2011

Menu vague about what accompanies main course - eg. veg, potatoes, etc. The waiter gave no advice and allowed us to order a pie with no accompaniment! Thanks for that. So if you then order veg, by the time it arrives the pie would be cold.(the waiter told me this after speaking to the chef). The steak pie is without doubt the worst steak pie I have ever tasted.
The prices for bar food are far too high especially for the standard they provide.
The waiter in the conservatory where we ate had a bad attitude and when we paid at the bar the bar staff did not ask if we enjoyed our meal. If he had - I would have told him - NO.
Think perhaps after their recent TV appearances they think that will be enough to attract custom, and they are probably correct, that is why we went, it was on my list of places to go as we had never been to the Lake District before. The TV programme made it look fabulous with a real friendly atmosphere. However the beautiful views are not enough to tempt me back, there are too many other hotels and eateries in the area.
Just left thinking - I won't be back and will warn my fellow trip advisor's not to waste their money.
So very disappointed.

  • Stayed February 2011, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
18 Thank HolidayHotspots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
1 review
4 of 5 bubbles Reviewed December 2, 2011

's a lovely hotel with beautiful grounds. The breakfast was lovely. The rooms was spacious and clean. We had a lovely view of lake windermere from our room. The room was warm when we arrived, but did feel a bit cold in the night but there was extra blankets in the wardrobe..Would stay again..

  • Stayed November 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 870Donna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bolton, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed November 29, 2011

We first visited the hotel for a friend's birthday celebration and we were so impressed we booked it for our wedding anniversary. The location is wonderful, the meal for the 30 guests was delicious and excellent value for money, with a good choice of dishes on the menu. Our lunchtime celebration lasted well into the evening and the staff could not have been more helpful and friendly.
The two of us stayed on for the rest of the week in a comfortable room with such beautiful views over the lake. Just walking round the gardens was a real pleasure. The hotel lived up to expectations for the rest of our stay.

Room Tip: Most have views over Lake Windermere. We were in a separate building with rooms with balconies overl...
See more room tips
  • Stayed September 2011, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Geoff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 bubbles Reviewed November 23, 2011

We haven't stayed overnight at Langdale, but after passing it many a time and seeing it on TV, we decided to give it a go for lunch. I regret to say that we won't be rushing back. Reception was cold and you could see the untidy office behind the desk. It seemed tired and in need of an uplift. We sat in the conservatory overlooking the lake...chairs and floor was grubby although the views are beautiful. Food ok but nothing special. My millionaire's shortcake was served on a glass, scratched plate ...the cake was rock hard and I felt uncomfortable trying to cut it up in case it was to fly across the room and take someones eye out! My husband said it looked like something the dog had chewed. The toilets were freezing and at one point we heard the two waitresses chatting...one of them saying the F word! This is not the review I wanted to give this hotel...I so wanted to love it and it to exceed my expectations but sadly it didn't. On TV I think the family that run it are lovely, especially with the charity work that is done but I feel they need to cast a closer eye over the running of the hotel. Sorry!

  • Stayed November 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
15 Thank MrsB360
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndrewTighe, General Manager at Langdale Chase Hotel, responded to this review, December 2, 2011
In response to MrsB360

After reading this review, I feel this review is very unfair. To say Reception is cold and untidy is an extremely unfair statement to make, we have the heating on all day and night to keep the hotel warm and inviting however the main door of the hotel is in constant use and in these cold days we are having heat is always likely to escape, which means keeping the main reception warm is often a difficult task, The comment regarding the chairs being grubby has left me somewhat flabbergasted as we have only just completed a full refurbishment of the conservatory and bar, replacing all furniture, sparing no expense and providing the best furnishings available.

With regards to the Millionaires Shortcake, we make this in a baking tray and it is then removed from the tray and divided into portions, to say it had been chewed by the dog is very unfair. It is inevitable that if it is made in a baking tray when it comes to cutting it, the likelihood is that the chocolate on top may crack; it has left our pastry chef who has been making it to this recipe for 18 years, completely bemused and quite saddened. She is dedicated to her job and is getting constant praise from many guests regarding her recipe to the Millionaires shortcake.

Our staff, who are all highly trained and have attended many training courses which specialise in the art of fine guest service, have been left horrified by the accusations that the “F” word was used in the guests proximity.

I am so sorry the visit did not live up to this persons expectations, both myself and my dedicated team set our standards extremely high and are very proud of the product we deliver.

Andrew Tighe
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed November 23, 2011

We have recently had a wonderful wedding here and cannot praise the Hotel and it's staff enough. They were unfailingly helpful, kind and went out of their way to accommodate us. The food was exceptionally good and all 110 guests agreed.....including the vegetarians!. As mother of the bride, also paying the bill, it was excellent value for money. They gave us a weekend to remember. Now need to get my younger daughter sorted!

  • Stayed November 2011
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank AnnieBUTCH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hertford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 19, 2011

We had our Wedding at Landale Chase, the venue was chosen for us by my family and it was perfect. The rooms were clean and spacious, the grounds beautiful and the service and food were excellent. The hotel itself was a magical setting to marry in and my friends and family felt welcome. Our room was lovely and we felt every effort was made to make our entire stay special. We were even able to organise a champagne lake cruise from the grounds for all our guests. We would highly recommend this hotel to anyone for a special occasion and the Lakes for any occasion, we will be returning for our anniversary!

Room Tip: we stayed in room 20 which made a perfect bridal suite with fabulous views of the grounds and lake.
See more room tips
  • Stayed November 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank caroline l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Langdale Chase Hotel

Property: Langdale Chase Hotel
Address: Ambleside Road, Windermere LA23 1LW, England
Location: United Kingdom > England > Cumbria > Lake District > Windermere
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Windermere
#3 Family Hotel in Windermere
#7 Romantic Hotel in Windermere
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Langdale Chase Hotel 3*
Number of rooms: 29
Reservation Options:
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Also Known As:
Hotel Langdale Chase
Langdale Chase Hotel Windermere, Lake District

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