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“One of the finest Hotels in the UK!” 5 of 5 bubbles
Review of Holbeck Ghyll Country House

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Holbeck Ghyll Country House
Ranked #13 of 20 Hotels in Windermere
Certificate of Excellence
Runcorn
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“One of the finest Hotels in the UK!”
5 of 5 bubbles Reviewed January 5, 2013

My partner and I have just returned form a two night break at the Holbeck Ghyll.
We last stayed there seven years ago, and infact I proposed to my partner at the hotel!
Last time we stayed for four nights. Our stay then was exceptional!
This time, we only stayed for two nights , due to work commitments, and this time we booked a lodge out with the main hotel , with a Lake View. ( The Jeremy Fisher's lodge).
The accomodation was superb-just like last time. We ate dinner on both nights. We had full afternoon tea on arrival . We ate breakfast on both mornings, and we sampled two bottles of wine whilst at dinner from the Hotel's extensive wine cellar.. The food and wine is to die for! Sumptuous!
My partner had a facial in the spa, and I used the steam and sauna facilities.
This hotel has exacting standards! This hotel SETS the standards and it also MAINTAINS the highest standards, and Im sure it manages to do so because of the truly exceptional staff it employs !
Fantastic experience from start to finish . I would recommend this hotel to everyone.
Roy Halsall and Debbie Kirk. -Cheshire. 05.01.13

Room Tip: The Jeremy Fisher's lodge.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RoystonBling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
skelbo_11, Owner at Holbeck Ghyll Country House, responded to this review, January 20, 2013
My team are thrilled with your review - I have taken a copy and pinned it to the staff notice board. Reviews such as yours do wonders for our morale on the long dark evenings!

Thank you so much for taking the time to give us such a great review. Do come back and see us in 2013!

With all good wishes

Andrew
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,096 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (300)
Date | Rating
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English first
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 29, 2012

Ignore the negative reviews of Holbeck Ghyll. I am a very hard to please customer and when I pay top dollar I expect top dollar service. The team at Holbeck simply blew me away with their professionalism, their understated class, their attention to detail and the comprehensive way they took complete ownership of giving us the most perfect wedding day we could ever have imagined. Greg and Tom....I take my hat off to you and your teams!
Blessed with a jaw dropping location you are immediately enveloped in the cosyness of the house and a team for whom nothing was too much trouble. The 3 course menu was on a totally different level backed up by impeccable and attentive service. Of course I can't speak about all the rooms but ours was stunning and I find it very hard to believe that anyone could ever be disappointed with the accommodation in such an old historical house unless they are only able to respond to the soulless modernity of a Sheraton. You come here to experience the class of Old English Heritage, not to balk at an uneven floor or a less than ceramic bathroom.
If you want to book the most special of treats I couldn't recommend this venue any more highly. We will be back time and time again and it will be a very long time (if ever) that it drops off our list of top 3 UK venues.

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Peter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
skelbo_11, Owner at Holbeck Ghyll Country House, responded to this review, January 20, 2013
Thank you so much for your great review. I have given Tom and Greg a bottle of wine as a thank you for being mentioned on the worldwide web! I know that they enjoyed looking after you and they join me in hoping you will come back to us soon.

Of course, we have updated your guest history profile, but do ask for Greg on your next booking so he can continue to look after you.

Once again, thank you very much for the great review.

With all good wishes

Andrew
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed December 20, 2012 via mobile

We stayed at Holbeck Ghyll for 2 nights in the miss potter suite for our honeymoon. Having eaten here the year before this was our first time staying here. The suite was amazing with gorgeous views and a hot tub on the terrace which was great fun to relax in. The food was excellent at dinner and at breakfast with excellent service to match. All of the staff we encountered were very friendly and made us feel very welcome. We are returning in February for a couple of nights as we are expecting our second child in June so two nights of luxury will be deserved before the sleepless nights start again!

  • Stayed August 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Benjamin1267
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
skelbo_11, Owner at Holbeck Ghyll Country House, responded to this review, January 20, 2013
Thank you so much for taking the time to write such a complementary review. My teasm and I are looking forward to your next visit to make sure that it is special - just before your new arrival!


With all good wishes

Andrew
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed December 18, 2012

We have just returned from another stay at the Holbeck Ghyll (16th & 17th December). It is our 6th in 6 years. The un-stuffiness of this high calibre hotel is one of its many strong points.

From the afternoon tea to the full Michelin star experience in the dining room the service was exemplary. This was carried by the effervescent restaurant manager Tom. He has the ability to read customers and their wishes. Even though there were a few new faces in the restaurant and bar area the service was the same – top notch.

The food has always been excellent here. And again we were not disappointed. Apparently the head chef was off when we visited and you could not tell. There is obviously strength in depth. The food seemed to have a lighter touch than before (not a criticism) and the variety. I have never had squab cooked liked that before.

The breakfast, something that can be easily overlooked was very good. The eggs benedict were fantastic.

The bedroom we had (room 1) was spacious and had a balcony with great views, especially when it rained the previous day and woke the next morning to snow-capped mountains in the distance. Cleanliness was very good. The only snag was the bathroom, and this needs an update. Not in keeping with the rest of the room.

The Spa has been decorated since last year. As you sit awaiting your treatment the views over the mountains (whatever the weather!), certainly gets you in the relaxing mood for the treatments to come. The therapists certainly know their trade.

We look forward to visiting again next year – don’t let the standards drop!!

Room Tip: View of the Lakes and Mountains - worth the extra
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MBB040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
skelbo_11, Owner at Holbeck Ghyll Country House, responded to this review, January 20, 2013
Thank you for your honest comments. I have patted Tom on the back for getting a mention and I note your comment regarding the bathroom of Room One. Please be assured that it is on my list! I hope it is done before you return.

Once again, thank you for taking the time to complete the review and giving us such good scores.

We look forward to welcoming you back soon.

With all good wishes


Andrew
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Home Counties
Level Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed December 17, 2012

Excellent small hotel. Why can't all hotels be like this? Attention to detail is exemplary, food is a culinary delight, service is second to none, and views are some of the best in England (if not the World). Shall we return? You bet we shall!! (In March 2013 actually and take others with us to experience this delightful piece of England.) Go check it out yourself – you will not be disappointed.

Room Tip: Rooms 2 and 3 in the original house have amazing views of the lake and hills (and you just have to w...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bannism4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
skelbo_11, Owner at Holbeck Ghyll Country House, responded to this review, January 20, 2013
What a great review - we do try to recreate a bit of history - not too stuffy but at least a time when there was a little more deference around! Any how, thank you for your great review and myself and my team look forward to welcoming you back in March.

With all good wishes


Andrew
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed December 16, 2012

My wife and I made our first visit to Holbeck for a 3 night stay in early December. We chose a junior suite which was beautifully furnished and had a balcony which would be delightful in summer with an excellent view of the lake. Surprisingly the room had no safe deposit. We were concerned that the hotel may be somewhat stuffy, but the reverse was the case. The staff were highly professional while at the same time being very friendly and helpful.

The oak panelled dining room was a delight with it's art deco furnishing. The highlight without doubt was dinner which more than merited it's Michelin star! It simply couldn't be faulted.
The entrance hall featured a magnificient inglenook fireplace with a roaring fire and was the prime choice as a seating area, but of course could only accommodate 4 people. The only disappointment at the hotel was the two lounges which lacked atmosphere and had a somewhat old fashioned feel. They would certainly have benefitted from the roaring fire in the hall and although one of them did have a fire it was somewhat dismal.
Despite dreadful weather we had a really outstanding visit and have already booked to return later in the year when better weather would make such a difference.
I would not hesitate to recommend Holbeck Ghyll.

Room Tip: A lake view is worth the extra money.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank murray o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
skelbo_11, Owner at Holbeck Ghyll Country House, responded to this review, January 20, 2013
Thank you for your comments. We are making some subtle changes in our lounges which I hope, when you return, you will find makes a difference. They will look a little fresher and be a little more lively. Sadly the lounge fires will never match the Sheffield Furnace that we have the the main hall but we hope that our other tweaks will make a big difference.

Do come back and see us soon.

With all good wishes

Andrew
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 bubbles Reviewed December 14, 2012

We have stayed in this hotel for the Easter break, and frankly have been disappointed. The restaurant (which is quite good) is the only part that is being kept in good shape. The rooms have not been renovated for decades. Staff is ok, but not more than that (for example they refused to put on the fire in the lobby when we asked for no particular reason). The atmosphere is not as homely as you would expect from an old house in the British countryside. Lake district is lovely, but we would not be staying in Holbeck Gyll again.

Stayed April 2012, traveled as a couple
Helpful?
4 Thank OlgaM M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
skelbo_11, Owner at Holbeck Ghyll Country House, responded to this review, December 15, 2012
Dear Sir,
During the 10 months that have elasped between your visit and you deciding to post your review we have continued to invest and update the fabric and furnishings of the hotel.

We have completed two new suites, Eltermere and Buttermere, we have refurbished Shieling Lodge and Ghyllside Cottage and replaced and recovered numerous bedspreads, valances, curtains etc. We have also completely redecorated Suite 8.

You are right that we have sympatheically refurbished the restaurant, but we have also redecorated the spa and completely transformed 5 of the rooms in the house.

I was disappointed to read that my staff refused to light a fire; this does surprise me as generally it is only one week in June that the main fire does not get lit!

I do encourage you to return as you will see that in the next 10 months we will have refurbished our remaining feature rooms and would have made a start on the corridors. This, coupled with our comprehensive maintenance programme, ensures we stay on top of looking good.

With all good wishes


Andrew
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holbeck Ghyll Country House

Property: Holbeck Ghyll Country House
Address: Holbeck Ghyll, Windermere LA23 1LU, England
Phone Number:
Location: United Kingdom > England > Cumbria > Lake District > Windermere
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#8 Luxury Hotel in Windermere
#8 Romantic Hotel in Windermere
#9 Family Hotel in Windermere
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Holbeck Ghyll Country House 4*
Number of rooms: 23
Official Description (provided by the hotel):
This luxurious country house hotel is set in eighteen acres of private woodland and gardens, in England's picturesque Lake District. Holbeck Ghyll offers 23 individually designed en-suite rooms, most with spectacular views over Lake Windermere. The Health Spa offers a range of treatments, sauna, steam room. Food is an integral part of any guests stay, and the Restaurant, which retained a Michelin Star for 14 consecutive years, will not disappoint. ... more   less 
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Also Known As:
Holbeck Ghyll Country House Hotel Windermere
Holbeck Ghyll Country Hotel
Holbeck Ghyll Country Windermere
Holbeck Ghyll Country House Windermere, Lake District

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