I have been stopping at Westmorland Services for some time now a it was a refreshing change from the "all the sames" on the rest of the motorway network. Until yesterday I would have given a 4* rating or possibly higher, but being popular brings its own problems and especially a drop in quality. That is a shame, because quality can go hand in hand with quantity, but the management seem to have been caught by surprise by the Christmas rush. Hopefully things will improve when the queues die down, but as the management hope to open a new service area soon, they have many lessons to learn.
Otherwise, make sure that you fill up your fuel elsewhere. This service area had possibly the highest fuel charges in the Country at 149.9p for diesel. There is no excuse for such blatant extortion. You have been warned.
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