We were travelling home from Coventry to bathgate and decided to stop off in Penrith. We drove around until we found what we thought looked a nice place to eat.
The menu displayed outside looked lovely.
Upon entry we were informed the restaurant was fully booked, however, we were welcome to eat at the bar or lounge area. We chose the lounge but asked if we could order the spinach & mushroom cannelloni with a pecan and beetroot salad from the restaurant menu? The manager asked the chef and this was fine.
My husband ordered the chicken balti from the bar menu to be told 10 mins later there was none left!
I ordered a pint of cola and was given a smaller glass at a charge of £3!!! Only 10p cheaper than a pint of their beer!
My cannelloni arrived and was a lump of pasta with a block of grated cheddar on the top, and a side salad of cheap lettuce, ready made coleslaw and a pile of tomato! And this would come at a cost of £14.95!!!!!!!!
We called the waitress who said oh I'm sorry that's lasagne we have served you and disappeared into the kitchen to appear 30 seconds later to say actually that is cannelloni we will change the salad for you!!!! Erm no thanks keep your cheap pub grub!
We also heard someone come out of the kitchen pulling the manager aside telling him to come now..there was something wrong with the chicken ( mind ticks...)
My husband had a burger which was completely fine but we are still dumbfounded by what I was served. This all happened beside the reception desk under the eye of the manager and not once did he offer any apology or interject during discussions, until our card was in the machine.....at this point he said I'm sorry! Not even an offer of our drinks paid etc....
Never again, I visited the pizza parlour over the road and ate in the car, maybe they could get some tips from there!!!
- Official Description (provided by the hotel):
- The nostalgic wood panelling and old local prints on the walls combine to create an atmosphere unique to the George, where many generations of loyal visitors have returned time after time. Relax in the recently restyled Dappers Bar, take afternoon teas in front of open fires, dine in the intimate candle-lit restaurant, with its new and enticing menu featuring regional produce and mouth-watering desserts, or dance the night away in the magnificent ballroom.The hospitality and friendliness of the staff match the hotel’s high standards, ensuring that generations of guests return time after time. Sympathetically updated with all modern facilities, guests will appreciate the tastefully appointed bedrooms, including a four-poster bedroom and generously sized family suites.An oasis of calm and gentility, The George will delight visitors with its inimitable grace and charm. ... more less
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- Also Known As:
- The George Hotel Penrith, UK - Lake District