i would just like to say i booked this trip back in january over the internet and recieved an email back that room 1 was booked for 2 adults and 2 children.when we arrived we were told we were only booked in as 2 adults the room would have been fine if we were just 2 adults the room had a king size bed and a sofa bed which for a 16 year old girl and a 10 year old boy to share was not suitable.i complained to the man on the desk (stuart) who told us that we could book another room at extra cost as we had come as a family we wanted to stay as a family or we wouldnt be charged if we didnt want to stay we had just travelled miles and this comment wasnt very helpful.we decided to stay as you would when you are on holiday,and had to put up with the situation.when we booked out we were given no apology and nothing was mentioned of our inconvenience. we have had better sleeping facilities with a travelodge than we did with you.oh the breakfast staff were very nice!!
- Official Description (provided by the hotel):
- The Royal Oak at Keswick is a welcoming pub offering great home-cooked food and accommodation in the vibrant market town of Keswick, which is situated on the lakeside North of Derwentwater in Cumbria's Lake District. The Royal Oak at Keswick offers a pleasing blend of pub, restaurant and hotel rooms with a well stocked bar and a varied menu of freshly prepared produce and seasonal ingredients. ... more less
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- Also Known As:
- The Inn At Keswick Hotel Keswick