We have just been there for scones and tea. I asked for a pot of tea for two as she put it on the tray I realised they did earl grey and asked kindly if it would be ok to change it (I really fancied an earl grey and it would have made a big difference to my experience if they had obliged) the girl said abruptly and in a rude tone, no as she had done it now, unless I want to pay for two pots. I meekly accepted but felt it was all wrong and could not settle to enjoy. I asked to speak to the manager (who is also the owner from the news clipping on the wall) he was even more unacceptable- said "well she would have had to throw it out though wouldn't she" in a challenging tone, then walked away- how extremely rude attitude!! The price was quiet dear yet we all know how much 2 teabags and a bit of hot water cost - about twenty pence tops. Extremely poor and ruined our glow after the lovely rowing boat experience. seems in this place the customer is always wrong. Will never go back nor recommend even to an enemy!
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