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“excellent food”
5 of 5 bubbles Review of Highfield Hotel

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Highfield Hotel
Ranked #6 of 12 Hotels in Keswick
Certificate of Excellence
weston super mare
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“excellent food”
5 of 5 bubbles Reviewed July 27, 2006

We stayed at the highfield for 3 nights on the 22nd july. we stayed in the turret room, which had another room up some stairs, where you could sit. It had a lovely veiw. The only thing wrong with this room is the bathroom is far too small. It was our anniversary on the 24th and the owners put a teddy in our room which was a very nice touch, also they put "Happy Anniversary" in chocolate around the side of our dessert plate. It was a nice surprise to see it. I dont know how the people in the last reveiw can say the food was terrible. We found the food excellent. Not the food we were used too, but was of a very high standard. We tasted food that we had never eaten in our lives. Thats how good it was. Ladies forget your diets if your staying at this hotel.

  • Liked — food and views
  • Disliked — bathroom
  • Stayed July 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank ivp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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373 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (141)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Chester, England
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
5 of 5 bubbles Reviewed July 23, 2006

Just got back from a wonderfull 3 night stay at the Highfield.
Mine hosts Howard and Caroline, and the rest of the staff make you feel so welcome and enhanced our break with excellent service. We mentioned shortly after arrival that one of us suffered from Coeliac disease, and after that without prompting received glutten free toast with breakfast, and even glutten free canapes with dinner.
The food throughout our stay was FANTASTIC, beautifully cooked and presented.
We had room 16 at the front of the hotel with a balcony and views over Hope park towards Derwent water.
Keswick is a lovely town, dont miss the Saturday market, or a night at the Theatre by the lake. We spent a lovely hour on the no79 bus (Borrowdale rambler) from Keswick to Seatoller,along the shores of the Derwent.
Soaking up the early evening sun while enjoying pre dinner drinks in the garden gazing over those wonderfull views takes some beating.
Most guests at the Highfield we're repeat visitors like ourselves, attracted by the discreet service and mouth watering food.

  • Liked — The wonderfull food
  • Disliked — Nothing
  • Tips/Secrets — Book a room at the front of the hotel for beautiful views
  • Stayed July 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank carl1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed July 22, 2006

After having viewed the very many complimentary comments about the Highfield on the Trip Advisor website, and having checked their excellent website (highly recommended as it shows pictures of all their available rooms), we booked a two night dinner, bed and breakfast stay in July 2006.

The whole reservation and check in process was faultless (although note that the hotel car park is not easy to find, being sandwiched in down a narrow unsurfaced road behind the Hazeldene hotel). We had booked the Woodford Room, a converted chapel, and were most impressed by the layout and size of the room with its sitting area set up on a raised area which appeared to have been the altar area when the room was previously used as a chapel. There was a large very comfortable bed and the many large windows let in lots of light. The ensuite bathroom was of a good size but somewhat dated looking and the shower tray did not empty properly (although we mentioned this the following morning at reception and on our return that evening, it had been fixed).

Shortly after settling into our room, we ordered an ice bucket and two wine glasses. These arrived very promptly but we were rather surprised to find that the hotel charges you £5 to provide these. In our experience, the vast majority of establishments would provide this service free of charge.

On arriving down in the lounge area in the evening, you are provided with dinner menus and served with some canapes. A four course dinner is then served in the restaurant. We had been very much looking forward to the food here given the restaurant's 2 AA rosette status and the many favourable prior reviews about the food on this website. Unfortunately, in our view (and we have been to many restaurants with similar awards and charging similar prices) the food was generally disappointing. On both nights, the homemade bread was excellent and the dessets were good. However, the starters and particularly the main courses were somewhat bland, unimaginative and generally not of the quality you would expect from a restaurant charging £32.50 for dinner. We did hear that the chef may only have very recently changed which might explain the somewhat disappointing food. Also, when asked, the waitresses were not always able to explain what some of the dishes contained and had to go back to the kitcken to check. I wouldn't expect this to be the case in a high quality restaurant.
I should mention, however, that the breakfasts were of a good standard.

Otherwise, the general service in the hotel was excellent and the owners very friendly. Also, the views out over the lake and beyond to Cat Bells from the garden were superb. The hotel's location is excellent being just a short stroll from the town centre.

On the whole, we enjoyed our stay at Highfield but just feel that the dining experience let it down a little.

  • Liked — Views, firendly service and accommodation
  • Disliked — Dining
  • Tips/Secrets — Check on reviews about the food quality
  • Stayed July 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
8 Thank JohnWestcote
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Highfield Hotel

Property: Highfield Hotel
Address: The Heads, Keswick CA12 5ER, England
Phone Number:
Location: United Kingdom > England > Cumbria > Lake District > Keswick
Amenities:
Bar / Lounge Free Parking Restaurant
Hotel Style:
Ranked #6 of 12 Hotels in Keswick
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Highfield Hotel 3*
Number of rooms: 19
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