Having stayed at a number of hotels in the Lake District over the years, we found this hotel to be disappointing. The rooms we had booked (5 and 6) were comfortable if a bit on the small side.
The evening meals were nicely presented although a few more vegetables would have been appreciated. The bread however was delicious!
The breakfasts were poor. The full English were the worst we had been served anywhere and to be charged an extra £2.50 for smoked salmon and scrambled egg on a crumpet was rather mean. The vegetarian breakfasts weren't much better and our request for some baked beans was politely refused.
The service was mixed with the coffee, and toast going cold before the cooked breakfast arrived. A polite request for replacements was not greeted with much enthusiasm.
With one exception we found the staff, who were all quite young, not very friendly and uncommunicative. The hotel seemed to shut down after dinner and was lacking in the warmth and atmosphere we had experienced elsewhere. In our opinion not worthy of it's award winning status.
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