This is a very nice cafe/bar in a good location in Keswick, it's modern and clean and the staff i met during my visit were extremely pleasant. The coffee and food is good and it has a very nice atmosphere................The problem??? The problem is i don't expect as a customer to have to sit over my very pleasant glass of wine and listen to a manageress who doesn't know when to keep quiet and does not know what professionalism and discretion is. I don't want to know about her staff problems, i don't need to know about N******s sickness, the doctor she visits, whether she is entitled to statuatory sickness pay. The in fighting that she was bemoaning probably has more to do with her management skills than anything is, being a manager is not a power trip, the way she spoke to the member of staff who was on duty was not professional and was not warranted. When i am in an establishment i would at least like a pretence that all is well, take your business and your lap top through to a back room and do your work there, stop bad mouthing your staff to other staff and ultimately your customers and try and get to grips with the basics of business because ultimately you are the reason i will not be back in this establishment.
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