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“Indifferent staff, a big let down” 1 of 5 bubbles
Review of Infusion - CLOSED

Infusion
Certificate of Excellence
More restaurant details
Restaurant details
Good for: Business meetings, Special occasions, Dining on a budget, Large groups, Romantic, Families with children
Dining options: Late Night, Lunch, Dinner, Full Bar, Highchairs Available, Outdoor Seating, Reservations, Seating, Serves Alcohol, Waitstaff
Description: Infusion restaurant is situated in the bustling market town of Kendal. An authentic ristorante serving home cooked Italian cuisine using localy sourced ingredients. We work closely with our suppliers to keep the ingredients fresh and as authentic as we possibly can. Everything is made fresh to order including our pizzas. We can cater for any occasion and will meet with you to discuss your needs. Our service offers buffets or full table service.. antipasto evenings or cocktail evenings. If you require a full ala carte menu, this runs from 12 noon until 10pm. We serve an extensive range of Italian wines and also a cocktail menu. We also cater for special dietry requirments. If you need gluten free past or pizza let us know and we will cook fresh pasta and make a fresh pizza dough just for you. We look forward to seeing you soon.
Haddington, United Kingdom
Level Contributor
83 reviews
71 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
“Indifferent staff, a big let down”
1 of 5 bubbles Reviewed March 10, 2013

I booked a table by phone ten days ago and gave my mobile number as my husband and I were visiting Kendal for a short break holiday from Edinburgh.
We arrived at the restaurant on time and gave our name, the waiter sauntered off and came back with a list and asked if our name was on it, we said no so he said we didn't have a booking. We persisted saying we had booked and he begrudgingly showed us a very small table next to the door. it was very cold there so we asked to be seated further into the room but he said no so we had to leave. We did finally manage to find a restaurant called The Brewery Art Centre where we had a lovely meal and the staff were excellent. We have left a comment in the visitors book in the holiday accommodation warning future guests about our experience.

  • Visited March 2013
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Janet S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

280 reviews from our community

Visitor rating
    155
    75
    31
    7
    12
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Any
English first
Lancaster, United Kingdom
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“OK”
4 of 5 bubbles Reviewed March 4, 2013

Had a lovely lunch here.I had a chicken (very nice, but too much sauce) and my partner had pasta which he enjoyed - generally the food was satisfactory. Service was fine as well, although no one check if everything was OK when we got our food.

  • Visited February 2013
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank Alison B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southwell, United Kingdom
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
“very well worth a visit”
5 of 5 bubbles Reviewed February 26, 2013

My wife and I were up in Kendal on a midweek break and were looking for somewhere to eat on valentines night.
We hadn't booked but we were found a table by the very accommodating staff.
Our meal and the wine together with the atmosphere were perfect for a quiet and romantic meal.
All of the staff were very friendly and we will definitely visit Infusion again when we are next in the area.

Give it a try, you won't regret it.

  • Visited February 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank robert c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
Level Contributor
442 reviews
217 restaurant reviews
common_n_restaurant_reviews_1bd8 223 helpful votes
“Good food skimpy with the meat”
3 of 5 bubbles Reviewed February 17, 2013

Very nice restaurant and the food was very tasty. Unfotunately I had the meatballs to find there was five which would probably weigh out to about 75 grammes. The portion of pasta and sauce was plentiful but I would gueass this is to make up for the lack of meat. The other three people in the party were pleased with their meals.

Will not rush back as there are other places to eat which are a bit more generous.

  • Visited February 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Salmo01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochdale, United Kingdom
Level Contributor
307 reviews
72 restaurant reviews
common_n_restaurant_reviews_1bd8 145 helpful votes
“Friendly and good value”
3 of 5 bubbles Reviewed February 17, 2013

Fairly typical italian menu but the prices were reasonable. The restaurant was busy but the staff and service was good. Only criticism is that the dishes seemed a bit too heavy on the tomato paste!

Visited February 2013
Helpful?
Thank angelaofcastleton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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