We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent stay and at a great price - March 2014”
Review of Riverside Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Riverside Hotel
Ranked #4 of 13 Hotels in Kendal
Certificate of Excellence
Reviewed March 23, 2014 via mobile

We stayed mid March and were not disappointed with our choice.

The location was great and staff were friendly on arrival. Wifi worked perfectly. Rooms clean and spacious.

Breakfast had a range of choices to suit all.

The Tannery was nice to eat in during the evenings and the bar staff were helpful and polite.

The gym was good and the sauna/steamroom were both great.

I would stay here again without hesitation.

A really enjoyable stay!

Stayed: March 2014, traveled as a couple
1  Thank KarenMillwall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_ManagerSLH, Manager at Riverside Hotel, responded to this reviewResponded March 24, 2014

Thank you for staying and posting this wonderful review. We really appreciate the 5-star rating too. We are glad you enjoyed your meals in The Tannery as well as our leisure facilities. Hopefully we see you again in the future. Thanks again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (1,088)
Traveler rating
Traveler type
Time of year
Language

602 - 608 of 1,088 reviews

Reviewed March 20, 2014

Managed to get a special deal for two nights at this hotel. The hotel is listed as a three star. In fact the hotel has far better facilities than a lot of four and five star hotels I have stayed at. If you get the chance of a deal at this hotel, take it. Very clean with friendly and helpful staff.

Room Tip: The rooms at the river side have a good view.
See more room tips
  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank George M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_ManagerSLH, Manager at Riverside Hotel, responded to this reviewResponded March 24, 2014

Wonderful, 5-star review thank you. We particularly enjoyed reading about how our facilities stack up well with 4 and 5 star hotels you have stayed at. We are pleased you enjoyed the offer and hope to see you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 14, 2014

Just returned from the Riverside Hotel and what should have been a 2 night stay but we ended up staying 4 nights. Hotel lovely, staff dog friendly which is very important to us. The weather was fab and we enjoyed some lovely afternoons sitting in the hotel's beer garden/balcony overlooking the river Kent - bliss. Kendal is also very beautiful with some lovely little villages nearby to visit and not forgetting a trip to Windemere. Lots to do and see and we plan to return again in the future. Thanks to all the helpful staff, Kathleen, Jim and Jak Patterson.

  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Kathleen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_ManagerSLH, Manager at Riverside Hotel, responded to this reviewResponded March 17, 2014

What a lovely review thank you. We appreciate the 5-star rating as well. The balcony overlooking the river can be quite a sun trap, which is always nice; we're pleased you enjoyed it. We look forward to welcoming you back in the future. Thanks again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 6, 2014

My husband and I stayed for two nights on a Living Social deal. Our room overlooked the river: the accommodation was clean, the food was excellent and all the staff were friendly and efficient. On overhearing a comment that I was vegetarian, the waiter immediately offered for the chef to cook veggie sausages for me at breakfast which he did on both mornings. I used the gym several times during our stay. It was reasonably busy in the early evenings but this is only to be expected and didn't prevent me access to the equipment. All in all a lovely weekend and we would definitely recommend the Riverside to others.

  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 885Jean54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_ManagerSLH, Manager at Riverside Hotel, responded to this reviewResponded March 7, 2014

Thank you for staying and for this lovely review. The staff are keen to please as you have kindly said in your review and will appreciate being mentioned. Thanks for recommending us to others and we hope you come and visit us again. Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 3, 2014

Stayed 2 nights and Flint our puppy had his first holiday - which he thoroughly enjoyed. Unexpected early check in was no problem, very friendly receptionist. Dogs not allowed in restaurant or leisure club. The hotel was very ameniable to letting us have our 3 course dinner in the bar so we could keep Flint company. Free secure car parking in their own garage. All the staff we met were very pleasant and definitely dog friendly. We had a really good time, thankyou very much.

  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mandaLiverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_ManagerSLH, Manager at Riverside Hotel, responded to this reviewResponded March 7, 2014

Thanks for visiting and bringing Flint along for his first holiday. All of the staff enjoyed meeting him. He may be the softest dog we've ever stroked, and so friendly too. Thank you for your kind comments about our staff and we are so pleased you had a really good time. We do hope you'll return in the future. Thanks again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 2, 2014

My husband and I stayed here for 2 nights in March 2014. The receptionist was friendly and efficient. Our room had a fantastic view of the river and was clean, tidy and warm. Plenty of tea/coffee making facilities. The gym was small but sufficient. One recommendation would be to have dinner here and not in Kendal. The hotel may have 3 stars but the food is definitely 5 star. Make sure there is space in the car park, as once you are in, you need a token to get out, which you can only get from reception. (Not a complaint, more a tip) All in all an excellent stay.

  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Lynne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_ManagerSLH, Manager at Riverside Hotel, responded to this reviewResponded March 7, 2014

Thank you for staying with us and the excellent review. The chef certainly appreciated all of your comments about your dining experience as well. Thanks also for the tip about the car park which guests will find helpful. Hopefully we will see you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 2, 2014

Hotel itself is located in a great place well within walking distance of Kendal. Parking is good and staff are very friendly and helpful. We had a family room on the ground floor (003) which has great space and is modern and clean.
We used the leisure facilities whilst there which are dated and the pool is much smaller than the pictures suggest. The ladies changing facilities are small and fire damaged and were very busy at the time. I didn't think they were very clean at all.
The pool itself was warm, but there were swimming lessons going on at the time and you felt you couldn't swim at that end (not a big pool anyway) The Jacuzzi was very hot and the chlorine made your eyes water !
The only thing that spoilt our stay was the noise in the evenings / night. The lift was very loud and doors banged constantly so not a relaxing stay at all. When we did sleep, we were woken again within minutes with someone else opening and slamming their door.
We went as a family with an 8 year old and he was so tired and grumpy the following day which spoilt the Sunday. Breakfast was lovely and plentiful.
I would not stay here again as I paid £118 to be kept awake all night but I understand this is not the hotel itself, but the guests. Maybe slow shutting doors on rooms should be considered.

Room Tip: Try for a room on a higher floor away from the lift.
See more room tips
  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank lowen79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_ManagerSLH, Manager at Riverside Hotel, responded to this reviewResponded March 7, 2014

Thank you for staying, although I am sorry you were unable to get a restful night's sleep. A couple of the doors around your room do need attention to stop them slamming, which we will sort. We do appreciate that you enjoyed the location and rated the rooms highly as well.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Kendal
1.0 mi away
Castle Green Hotel in Kendal, BW Premier Collection
5.9 mi away
Damson Dene Hotel
Damson Dene Hotel
#1 of 1 in Crosthwaite
2,180 reviews
7.5 mi away
Applegarth Villa and Restaurant
Show Prices
Show Prices
Show Prices
0.3 mi away
Premier Inn Kendal Central Hotel
22.5 mi away
North Lakes Hotel & Spa
8.0 mi away
Beech Hill Hotel & Spa
Beech Hill Hotel & Spa
#18 of 20 in Windermere
503 reviews
Show Prices
Show Prices
Show Prices

Been to Riverside Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Riverside Hotel

Address: Stramongate Bridge | Beezon Road, Kendal LA9 6FS, England
Phone Number:
Location: United Kingdom > England > Cumbria > Lake District > Kendal
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Kendal
#5 Business Hotel in Kendal
Price Range: $107 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Riverside Hotel 3*
Number of rooms: 58
Official Description (provided by the hotel):
The Riverside Hotel is situated on the banks of the River Kent in Kendal only a short walk from the famous Lake District market town centre. The hotel is conveniently situated for all the Lake District attractions and is only a ten- minute drive from Lake Windermere.The hotel has 56 en-suite bedrooms plus two suites one of which has a four poster bed. All the bedrooms have river view and include hospitality tray, freeview television, free wifi, direct dial telephone, hairdryer and ironing facilities. Free parking is available to residents. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Travelocity, Hotels.com, Orbitz, Cancelon, Evoline ltd, Hotwire, HotelQuickly and TripOnline SA so you can book your Riverside Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Riverside Hotel Kendal, Lake District

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing