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“Really good food, good ales but let down by the service”
Review of The Punch Bowl

The Punch Bowl
Ranked #41 of 155 Restaurants in Kendal
Certificate of Excellence
Price range: $0 - $39
Cuisines: Pub
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed June 5, 2013

First and foremost, this is a very nice pub. It has a good selection of ales at the bar and a very good menu. The food also lives up to the menu and is above average for pub food. The service however was very confusing.

A group of 10 of us went along for a couple of drinks and some food. We had just finished a long exhausting walk and were more than ready for some lovely refreshments. They were unable to provide us with a table to seat all 10 of us, which of course was fine. Instead they suggested that we take two smaller tables next to each other. Still no problems. One of our party kindly bought a round of drinks for everyone, sadly another member of our party accidentally broke a glass as he was being served. Ice and glass went everywhere and of course he apologized and was given another drink. The other 2 members of staff remained friendly and professional, however our waitress held this against us for the remainder of our evening and proceeded to slam cutlery down on our tables. When one member of our group's food did not arrive, he politely asked where his was and was given quite an attitude. He asked what he had done to deserve it and was told that it was because we had come in causing trouble and breaking a glass. Another member of our group asked for a burger and was reprimanded a little too strongly for not specifying what type and was given an unpleasant attitude when he inquired about the salad that came with it and the sides.

We believe that we behaved well and were not rowdy and were therefore so perplexed by the waitress' attitude that it was actually funny. Perhaps it was just her sense of humour and we took it the wrong way. All that being said, the rest of the staff were perfectly fine and we enjoyed our visit very much. Next time, we just don't want there to be such an atmosphere. Our advice would be to be careful not to break any glassware :)

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Thank Guernsey T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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186 - 190 of 205 reviews

Reviewed June 2, 2013

We visited on a saturday night that was not that busy, the food was good and the venue nice after a recent refurb

The beer was very good (hand pulled) but we had pretty shoddy service from our waitress - but only from one member of staff so we're guessing she's a one off, as the bar staff were very friendly

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Thank Riddler1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2013

I really wanted this to work - a good value, well placed local pub with good food served well. The Sunday lunch time we were there was very quiet - maybe two other couples or three at most, so not the best ambience to start with. The menu sounded really good - I was fortunate to have won a local radio competition with a voucher to contribute to the cost of the food. I am glad I did as the food was not of a standard that matched the bill. The ladies next to us couldn't cut their beef so that was left. My potted shrimps were good, my husbands chicken wings spicy and good. The "pie" was the classic beef and black pudding in a thick (Bisto) gravy with a cut out of puff pastry on the top like a hat. My filo pastry prawns sadly could have been a pound out of Iceland. Harsh but true. We set off on the walk home, and made up for it with a lovely ice cream from the parlour down the road.

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1  Thank NickyCumbria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2013

This is a popular venue, and we did not realise that certainly for a Sat night booking would have been best, but credit due, that after a drink at the bar, they managed to get us a table. The food was tasty with decent enough portions and there was a variety of choice on the menu.
A good atmosphere, and friendly cheery staff all made for a very pleasant evening and we will return next time we are in the area.
- Can't recall if it had outdoor seating, I suspect it did but did not make use of it - there are fields to the side and back but don't know if I would have called it scenic, cannot recall seeing any young children but it was about 8ish when we arrived.
I look forward to returning, but will reserve a table in advance next time round :)

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Thank Gilliane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 15, 2013

We visited the punch bowl a couple of months ago and wasn't impressed with it. The menu was simple. The food I could of made at home and for the fraction of the price no effort was made to any of the meals. Service was slow. Very disappointing

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3  Thank Foodaddict86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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