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“Magical Christmas”

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Castle Green Hotel in Kendal, BW Premier Collection
Ranked #3 of 13 Hotels in Kendal
Certificate of Excellence
North East
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Magical Christmas”
Reviewed December 26, 2010

My wife and I have just had the pleasure of a three night stay over Christmas at the Castle Green Hotel at Kendal.

It is the second time we have stayed here which is a first for us, as we like to experience new places, but as we had a great time in the summer here we knew our Christmas break would be perfect and it was.

From the moment we checked in our expectations were met, our room was newly refurbished and very clean and warm, all staff from the duty manager to the cleaners were friendly polite and genuinely concerned about making our and all the other guests stay a pleasant and enjoyable one.

We would like to thank every member of staff, who worked so hard to make our Christmas so special.

We have no reservations about recommending this hotel to every one, and are looking forward too staying here again.

  • Stayed December 2010, traveled as a couple
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Helpful?
Thank micanddawn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,785 reviews from our community

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English first
Cumbria, England
Level 5 Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed December 20, 2010

Just back from a Sunday night stay at The Castle Green. Can not fault the hotel at all. We have stayed a number of times in December over the last few years and the hotel just seems to go from strength to strength. We look on this as our pre-Christmas, child free (well ours at least) treat. Last minute shopping in Kendal town centre which is no more than 5 mins drive away & then check-in at one of our favourite hotels. Slightly disappointed that all the Exec rooms were booked up but the receptionist recommended Rm 141, a slightly larger room than the norm & overlooking the gardens at the front. We were more than happy with this room and the view overlooking snow covered Kendal was a sight for sore eyes. It looked like the room had recently been re-furbished along with the bathroom - all slate & wood. The power shower is certainly invigorating and more than enough room for two if it takes your fancy !!!
Dinner in the restaurant was superb & unbelievable that it only costs £25 per person off the 3 course menu - recommend the rib-eye steak. Lovely, relaxing surroundings to have a pre-dinner drink and then excellent service by all the charming staff in the restaurant.
After a good nights sleep in the most comfortable of beds we had breakfast to look forward to. Again, although the restaurant was very busy, the staff were all smiling and making sure that everything was to our satisfaction. Total cost - Dinner, Bed & Breakfast, bottle of Merlot & 2 Gin & Tonics - £121 !!!!! How do they do it ??
Well done to all at The Castle Green - keep up the good work :)

  • Stayed December 2010, traveled as a couple
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Helpful?
1 Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Preston, United Kingdom
1 review
Reviewed November 17, 2010

Have stayed at the Castle Green several times and myself and my partner celebrated our birthdays with a trip there. I can honestly say we have enjoyed the Castle Green every time we have stayed and would certainly recommend it to anyone. The staff/rooms/food/everything bob on.

  • Stayed September 2010, traveled as a couple
    • Value
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Helpful?
Thank MauMark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lizduncan1, Sales Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this review, November 23, 2010
Thank you for your posting, we're honoured that you would choose us to celebrate your birthdays as we know how special these times are - you don't want to be disappointed.

We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Airdrie, United Kingdom
2 reviews
Reviewed November 8, 2010

I stayed at the Castle Green hotel with my husband and 11 month old daughter for two nights. I found the service at the hotel excellent, the food was excellent and the room/facilities were of a very high standard. We travel frequently as a family and I also travel occasionally throughout the UK for business. This hotel is really great value for money considering the high standards of accomodation on offer at the price that was charged. The room was very clean and clearly recently decorated. The bathroom in particular was very nice. The food was lovely, in particular we enjoyed the meal and atmosphere at Alexander's Pub. We used the swimming pool during our stay and were again impressed by the decor and cleanliness of the facilities. The location offers superb views over Kendal. Some may prefer a hotel in the centre of town however it is only a short walk into the town centre from the hotel. All in all we had a lovely stay and would highly recommend it.

  • Stayed November 2010, traveled with family
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Helpful?
Thank snoozysuzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lizduncan1, Sales Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this review, November 23, 2010
Thank you for your comments. We have a continuous programme of maintenance and refurbishment throughout the hotel to keep us looking tip-top.

Alexanders our Pub in the grounds is a real bonus to the hotel, not just another place to eat as most hotels have but a completely different atmosphere and style of dining and you don't even need to put your coat on to get to it!

Hope to see you all back soon.
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Colchester, United Kingdom
Level 6 Contributor
110 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
Reviewed November 6, 2010

My wife and I have stayed here several times. Rooms are a good size and always very clean. Bar, lounge and restaurant are all very nice and pleasant. Food is very nice although be warned the portion sizes in Alexanders (the pub) are huge and it is a bit expensive for what is basically pub food. £18.50 for an 8oz sirloin does seem a touch pricey. However £25 buys you a very nice 3 course meal in the main hotel restaurant. We have never had time to try the leisure facilities. Tip: arrive early as always a lot of functions on and car parks fill quickly.

  • Stayed November 2010
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Helpful?
Thank MikeyM1Ke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lizduncan1, Sales Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this review, November 8, 2010
Many thanks for your posting.

I'm glad you enjoyed your meals whilst here. All our meat is locally sourced and unfortunately the price of beef especially the sirloins has been increasing for months now which does eventually impact on our pricing.
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Stockport, UK
Level 6 Contributor
113 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed November 3, 2010

On the edge of the Lake District with lovely outlook and great accommodation. Staff excellent and very helpful. Only down side was being unable to get a meal in the restaurant - there were three functions booked. Meal in the Pub however, was excellent. We will be back.

  • Stayed October 2010, traveled as a couple
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Helpful?
Thank FujairahFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lizduncan1, Sales Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this review, November 8, 2010
Many thanks for your comments. Glad you are a Best Western convert and now a Castle Green one! Sorry you couldn't get in the restaurant it can get very busy, but the pub comes a close second.

Just a thought, I presume you've got a BW Rewards card it would be a shame to miss out on all the loyalty points. If not email me (liz@castlegreen.co.uk) and I'll organise one for you.

See you soon.
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Rotherham, United Kingdom
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 30, 2010

Rarely do you find a hotel as well run and friendly as this one.
Seeing the effort the General Manager put into meeting guests at the Demo and Dine, chatting to housekeeping as equals, clearing tables at breakfast explains why.
This was a three night break courtesy of Best Westen points, therefore was very competitive! Evening meals (taken in Alexanders Pub) were excellent, breakfast was first class in terms of choice, quality and service. The cleanliness of the room could not be faulted. The room was a touch warm for my liking, but so what; better than the opposite!.

The location was marvellous. I liked it so much i will pay to stay there next time.
This is the first review i have written in 35 years of hotel stays.

  • Stayed October 2010, traveled as a couple
    • Value
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Helpful?
Thank Blisnot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lizduncan1, Sales Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this review, November 3, 2010
Thank you for your comments - I'm glad we impressed so much that you thought to write a fantastic review.

The warmth of service you experienced comes from being an independent, family run hotel with no live-in staff. All staff are on first name terms with the senior managers and owners and we all appreciate that everyone plays a part in the hotels success.

Glad you enjoyed the stay and we look forward to taking your money off you next time!
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Additional Information about Castle Green Hotel in Kendal, BW Premier Collection

Property: Castle Green Hotel in Kendal, BW Premier Collection
Address: Castle Green Lane, Kendal LA9 6RG, England (Formerly Castle Green Hotel in Kendal, Best Western Premier Collection)
Phone Number:
Location: United Kingdom > England > Cumbria > Lake District > Kendal
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Kendal
#1 Business Hotel in Kendal
#1 Family Hotel in Kendal
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Castle Green Hotel in Kendal, BW Premier Collection 4*
Number of rooms: 99
Official Description (provided by the hotel):
Independent, family-run four star hotel situated in 14 acres of gardens & woodland, 5 miles from the M6 & 8 miles from Windermere. Extensive conference & banqueting facilities, recently refurbished 2AA Rosette restaurant, Westmorland Pub in the grounds, health & fitness club and 99 bedrooms including four executive, seven balcony and three family rooms. ... more   less 
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Also Known As:
Best Western Kendal
Hotel Castle Green Kendal
Kendal Best Western
Castle Green Hotel In Kendal, BW Premier Collection Lake District

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