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“Excellent Hotel - Friendly Staff should be upgraded to higher star”

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Castle Green Hotel in Kendal, BW Premier Collection
Ranked #3 of 13 Hotels in Kendal
Certificate of Excellence
Ilkley
Level 4 Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Excellent Hotel - Friendly Staff should be upgraded to higher star”
Reviewed March 24, 2010

Stayed at this hotel midweek for a mountain bike trip.

The hotel is situated about a mile outside Kendal but has wonderful views of the surrounding countryside. They have obviously spent a lot of money refurbishing not only the hotel but the Alexanders Pub inside the grounds.

The whole ambience of the hotel is friendly, clean and modern. The room was immaculate and roomy with lots of fluffy towels.

The spa was clean, steam room relaxing and agin staff vry friendly..

For the money I can't praise the hotel enough. It could easily be a 4 star hotel. Well done and keep it up. Will use again.

  • Stayed March 2010, traveled with family
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Helpful?
Thank Mark2123Ilkley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lizduncan1, Sales Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this review, March 29, 2010
Thank you for your comments Mark.
We've spent over £2million in the last few years on refurbishing every aspect of Castle Green, the Pub being the latest to get a make over. I'm glad you enjoyed your stay with us and look forward to seeing you again soon.

Liz
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Scotland
Level 6 Contributor
150 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed March 16, 2010

Back again at this firm favourite. Usually eat in the Pub which has undergone an amazing refurbishment but it was full the night we stayed. So we opted for the restaurant and boy are we glad we did. We had the most outstanding meal. Infact I'll go as far as to say it was one of the best meals we have had and at £25 for the set menu it was outstanding value for money. Thank you to all the team there, the Hotel is really relaxing, our rooms were faultless, breakfast was exceptional - it will be difficult to beat this visit. 10/10

  • Stayed March 2010, traveled with family
    • Value
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Helpful?
Thank ThewalkersScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lizduncan1, Saled Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this review, March 29, 2010
Glad we finally got you in the restaurant! It's going to be a difficult decision on your next visit, though.

See you both soon.
Liz
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Little Budworth, United Kingdom
Level 4 Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed March 14, 2010

Stayed at the Castle green for 2 nights, purely to relax. Room was very nicely decorated, clean, warm and quiet. Hospitality tray was well stocked with tea ,coffee, hot chocolate and biscuits. Ate at the" pub in the grounds" Friday night, they have a varied menu and is very reasonably priced, you have to book a table as they do get busy. Ate in the hotel on Saturday night, their menu is varied, and the service very good. The breakfast was good, cold and hot buffet with plenty of choice. The hotel was fully booked both nights but did not feel overcrowded at all. The spa offers a variety of treatments. The staff are all very friendly and helpful. There is free wifi throughout the hotel which i used with no problem.

  • Stayed March 2010, traveled as a couple
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Helpful?
Thank beaso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lizduncan1, Sales Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this review, March 23, 2010
Thank you for your comments. Glad you had such a fantastic and relaxing time. I'll pass your comments to the rest of the team.

Liz Duncan
Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barrow in Furness
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 5, 2010

What a great hotel and town. Could not find on thing wrong with this hotel and the surrounding country side is spectacular. can not wait to go back. we have decided that we are going to go there at least three times a year and im trying to get my partner to let us have our wedding there next year. The service was second to none and the food was lovely. the staff were really freindly and the swimming pool was really nice and warm, the spa/sauna was really invigarating and i felt really relaxed after just one night.

Keep up the good work and hope to see you all again soon

  • Stayed February 2010, traveled as a couple
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Helpful?
Thank Jen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newcastle
Level 3 Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed February 21, 2010

Just back from a 2 night stay here. Lovely hotel. Bit disappointed as we got there and Alexanders, the pub in the grounds was shut for refurbishment. Luckily it was only approx. half a mile walk into the town centre. Think due to reopen on 25th or 26th of Feb

Room was nice and a decent size. The carpet was a bit grubby but that was the only minor thing. Pool and leisure facilities were nice and clean.

We didnt eat in the hotel at night but the breakfast was amazing and all the staff that we had contact with with very friendly.

Would definately visit again.

  • Stayed February 2010, traveled as a couple
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Helpful?
1 Thank lynnecrook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 16, 2010

We booked a family room for a night away in the school holidays and what a fab family room it was! We were given a very large comfortable room with a double and two single beds and lovely views over the front of the hotel. We ate from the lounge menu in the evening, sitting next to an open fire which was so relaxing, just what we needed. Breakfast the following morning was just perfect, one of the best breakfasts we have had in a hotel. The staff were all extremely pleasant and helpful and we couldn't fault anything. The children had a lovely time in the pool after breakfast before we headed off - we would definately recommend this hotel and hope to return!

  • Stayed February 2010, traveled with family
    • Value
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Helpful?
Thank Mallow56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wigan
Level 4 Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 29, 2010

From checking in to checking out, the staff were the most friendly we have ever encountered. The hotel was clean and the food was fantastic. Even though Alexanders was undergoing refurbishment ,by opening in the evening you would never have known.
The leisure facilities were first class and we were made to feel welcome. I would not hesitate in recommending this hotel to my friends.

  • Stayed January 2010, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank blmWigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Castle Green Hotel in Kendal, BW Premier Collection

Property: Castle Green Hotel in Kendal, BW Premier Collection
Address: Castle Green Lane, Kendal LA9 6RG, England (Formerly Castle Green Hotel in Kendal, Best Western Premier Collection)
Phone Number:
Location: United Kingdom > England > Cumbria > Lake District > Kendal
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Kendal
#1 Business Hotel in Kendal
#1 Romantic Hotel in Kendal
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Castle Green Hotel in Kendal, BW Premier Collection 4*
Number of rooms: 99
Official Description (provided by the hotel):
Independent, family-run four star hotel situated in 14 acres of gardens & woodland, 5 miles from the M6 & 8 miles from Windermere. Extensive conference & banqueting facilities, recently refurbished 2AA Rosette restaurant, Westmorland Pub in the grounds, health & fitness club and 99 bedrooms including four executive, seven balcony and three family rooms. ... more   less 
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Also Known As:
Best Western Kendal
Hotel Castle Green Kendal
Kendal Best Western
Castle Green Hotel In Kendal, BW Premier Collection Lake District

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