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“A splendid find!” 5 of 5 bubbles
Review of Castle Green Hotel In Kendal, BW Premier Collection

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Castle Green Hotel In Kendal, BW Premier Collection
Ranked #2 of 15 Hotels in Kendal
Certificate of Excellence
Inverness, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“A splendid find!”
5 of 5 bubbles Reviewed May 27, 2013

We were looking for an overnight stop in the Lake District and our faith in Best Western led us to book Castle Green on the outskirts of Kendal. Its hillside location is impressive and it was happily one of these stops where everything from reception to departure clicked into place with perfection. Reception staff could not have been more friendly and efficient and our room was spacious and clean with a magnificent view across the Fells. Having our evening meal served in the splendid Dining Room but from the pub menu neatly illustrates the flexibility on offer throughout our visit. Without exception the management and staff were keen to be friendly, helpful and efficient - being unusually well informed and also very well trained/encouraged to communicate with guests. We will be back!

Room Tip: Ask for ground floor looking west over the Fells!
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  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 3767
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,683 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (450)
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Blackburn Lancs
Level Contributor
150 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
5 of 5 bubbles Reviewed May 23, 2013

We have just returned from a short break (our 4th at this hotel) and as usual the hotel excels itself. From the moment you check in the staff are just wonderful, everyone has a smile and time to talk. The facilities are excellent and the food in restaurant is second to none. On our second evening the "young people" seemed to be in charge. They were just brilliant, Jonathan, Becci and Shane nothing too much trouble and excellent in their duties - a credit to the hotel and the training they receive. The breakfast lady is always the same, smiley, happy, chatty and nothing too much trouble. We will be back!

Room Tip: We love the executive rooms a little bit more expensive but worth it for a special treat.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JeanieBlackburnLancs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben M, General Manager at Castle Green Hotel In Kendal, BW Premier Collection, responded to this review, May 25, 2013
Many thanks for your very kind words.

It is a delight to receive our 300th ‘Excellent’ TripAdvisor review which is a real testament to the hard work and commitment shown by our loyal local team. We look forward to seeing you for your 5th stay!!

Ben Mayou
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Solihull, United Kingdom
Level Contributor
68 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed May 22, 2013

I stayed here as part of a business meeting. The location is ideal as a base for exploring the Lake District and is only in walking distance of the centre of Kendal. The view from the hotel across the fells is beautiful. The rooms were not particularly attractive or distinctive but are clean well maintained and of a reasonable size. I did not eat at the restaurant but the menu looks good and the set menu that we had as part of the meeting package was of good quality. The staff were helpful at all times.

  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Martin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicante, Spain
Level Contributor
86 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed May 19, 2013

Though this hotel is a fifteen minute walk into town it is well worth it. The grounds are stunning and the hotel itself has all of the facilities you would ask for. The staff were very efficient yet friendly. Cant wait to return there

  • Stayed May 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank billgerrycampello
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed May 17, 2013

Stayed one night for business. Quiet and convenient location for visiting Kendal. Polite staff and good value, only a few £'s more than the Premier Inn. Highly recommend the Greenhouse restaurant, excellent food and value for the taster menu. Will use this hotel again for business and pleasure.

  • Stayed May 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CarterD6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wirral
Level Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed May 17, 2013

For a group of 20 walkers coming by car, we chose this hotel because of its location and facilities and value. The hotel, which overlooks Kendal and limestone escarpments to the west, is 5 miles from the M6 and within 20 miles of the different places we planned to walk in. Moreover, it offered plenty of free parking, a rarity in parts of Cumbria, and leisure facilities, which can be most welcome after a day's excertions. Rambling groups, who want more than basic facilities, will get much better value here than in similar hotels the Windermere / Grasmere area.

I could not fault the staff, who were friendly and helpful, and the meals were well presented and tasty to match. Arrangements made beforehand for our group were all in place and our event ran smoothly; perhaps not surprising for a hotel that hosts business events, and for a hotel that has been uprated recently to 4* category.

Car parking is on three levels of the hillside. While you can unload outside reception, handicapped drivers need to check what happens if all parking places near reception are full. I noted that rooms varied in size, but did not observe the views from the rooms.

I would be delighted to stay here again.

  • Stayed May 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Rabyrover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
87 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed May 14, 2013

We used this as a mid point stopover between the Highlands and our destination in the south, it's a fantastic location and I'm pleased we arrived in good time to appreciate the magnificent surroundings in daylight. Parking on a weekend evening near the hotel reception was scarce but we unloaded the car and moved it to the part filled car park further down the driveway, no problem.

The staff on reception were very welcoming and affable, a late checkout was requested to allow us a few hours cycling the following day before continuing our onward journey south, we rode a pleasant loop before lunch up to Windermere, over Kirkstone Pass, alongside Ullswater to Lowther Castle then over Shap and back to Kendal, a beautiful if challenging route given the rain, hail and winds we experienced over the tops!

The rooms (151) are comfortable and roomy with recently refitted modern bathrooms, the settings on the shower controls aren't immediately obvious but I soon found them, it's almost as if they were designed to be approached front on yet are fitted side on which means you can't see them from outside the cubicle, maybe a small graphic adjacent to the taps would help?

Breakfast was served in the Green room which overlooks Kendal and the hotel grounds, there is a self service buffet, additional cook to order choices plus the usual cereal/toast/fruit options, a nice touch was the pre-prepared glasses of fresh and dried fruits served with yoghurt and a selection of compotes, a good idea.

I thoroughly enjoyed my stay here and after staying at 5 hotels in the previous week would rate this as the best, after the week away working it was much appreciated.

Stayed May 2013, traveled solo
Helpful?
1 Thank Aikone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Castle Green Hotel In Kendal, BW Premier Collection

Property: Castle Green Hotel In Kendal, BW Premier Collection
Address: Castle Green Lane, Kendal LA9 6RG, England (Formerly Castle Green Hotel In Kendal, BEST WESTERN PREMIER Collection)
Phone Number:
Location: United Kingdom > England > Cumbria > Lake District > Kendal
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Kendal
#1 Romantic Hotel in Kendal
#1 Business Hotel in Kendal
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Castle Green Hotel In Kendal, BW Premier Collection 4*
Number of rooms: 99
Official Description (provided by the hotel):
Independent, family-run four star hotel situated in 14 acres of gardens & woodland, 5 miles from the M6 & 8 miles from Windermere. Extensive conference & banqueting facilities, recently refurbished 2AA Rosette restaurant, Westmorland Pub in the grounds, health & fitness club and 99 bedrooms including four executive, seven balcony and three family rooms. ... more   less 
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Also Known As:
Best Western Kendal
Hotel Castle Green Kendal
Kendal Best Western
Castle Green Hotel In Kendal, BW Premier Collection Lake District

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