Book a night here on Best Westerns web site as a suprise for family members 35th wedding anniversary. Next day had a phone call canceling the booking as the hotel was over booked. Nothing was offered in the way as an alternative. Considering the size of the chain and a little bit of effort an alternative venue could have been offered. Very disappointed in Best Westerns lack of customer service.
- Official Description (provided by the hotel):
- Independent, family-run four star hotel situated in 14 acres of gardens & woodland, 5 miles from the M6 & 8 miles from Windermere. Extensive conference & banqueting facilities, recently refurbished 2AA Rosette restaurant, Westmorland Pub in the grounds, health & fitness club and 99 bedrooms including four executive, seven balcony and three family rooms. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Kendal
- Hotel Castle Green Kendal
- Kendal Best Western
- Castle Green Hotel In Kendal, BW Premier Collection Lake District