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Castle Green Hotel in Kendal, BW Premier Collection
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Reviews (1,957)
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All reviewsgreenhouse restaurantalexanders pubtasting menuexecutive roomthe main hotelhotel groundslovely groundspool and steam roomlake districtlovely hotelhotel barbreakfast staffevening mealrelaxing breakleisure facilitieshigh standardlovely view
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1,675 - 1,680 of 1,957 reviews
Reviewed February 20, 2012

Recently spent a night here while travelling back home, got a good B and B deal. We really enjoyed the friendly welcome and comfort of the room.They had a sensible policy of having set times for children in the pool which meant that was quiet and calm and my husband used the gym and found that good. We ate in the restaurant and really enjoyed the Cumbrian tasting menu which at £ 30 + a head for 5 courses was very good value given the very high quality of the food. Breakfast the next morning didn't disappoint either. All in all a very welcoming and comfy stay in a great setting . Will definitely have another break there.

  • Stayed: February 2012, traveled as a couple
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Thank TheresaJ14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben M, General Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this reviewResponded February 22, 2012

We do often find that guests stay with us for the first time as a ‘stop off’ as part of an onward journey. The great news is that they usually decide to return to us for a more leisurely break in the future!

Considering a few nights away in March? We have a fantastic 2 for 1 offer which is ideal for a short break, check out our website for more information!

Ben Mayou

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Reviewed February 20, 2012

The food in the restaurant was exceptional and real value for money, the bar prices a lot less than expected. The room was a good size, and well equipped to meet every need - and although it was a bit of a walk from the reception and up two flights of stairs, we had no complaints as we heard nothing from a wedding party that was taking up most of the hotel.

Courteous front of house staff, friendly and informative cleaning staff (tips on where to go and where to shop) esnured that a much needed weekend break was beyond expectation. Definitwely a quality experience at a reasonable price.

  • Stayed: February 2012, traveled as a couple
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Thank KenW2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben M, General Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this reviewResponded February 22, 2012

We do have rooms accessible by lift and located closer to reception for those guests who prefer to be nearer the action! Just mention your preference when booking and our Reception team will do their best to accommodate your needs

Ben Mayou

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Reviewed February 19, 2012

A bit outside Kendal centre, but very good, service very slow in the adjacent restaurant. Room comfortable and clean. One night stay not much else to say

Room Tip: Restaurant service painfully slow, be prepared to anaesthetise yourself with alcohol
  • Stayed: March 2011, traveled on business
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Thank SteevUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben M, General Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this reviewResponded February 22, 2012

I would like to apologise regarding your experience in the Restaurant. It is highly unusual to receive anything other than positive comments regarding service which can be seen from other reviews posted onto Trip Advisor.

If you would like to discuss your experience in any more detail then please to contact me at the hotel. I trust that overall you enjoyed your stay and that you will consider staying with us again in the future.

Many Thanks

Ben Mayou

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Reviewed February 15, 2012

We have found this hotel has been the best place to stay in Kendal having tried several others. There was an excellent winter break offer from Best Western although it was half term break. The room was immaculate, the beds comfortable and the shower was high pressure with immediate hot water. The breakfast buffet had an excellent choice, including fresh fruit salad and ingredients for making your own muesli. There is an excellent view over Kendal and the castle ruins.

  • Stayed: February 2012, traveled as a couple
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Thank sandr44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben M, General Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this reviewResponded February 18, 2012

The view from the hotel changes dramatically with the seasons but is always impressive. The fells in the distance are constant reminder that the Lakes are only a few minutes away by car!

We work tirelessly to try and offer excellent value for money and service at all times and its always great to receive positive reviews

Thank you

Ben Mayou

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Reviewed February 13, 2012

Had a lovely weekend in February with my husband for my birthday. The Spa was amazing and Alexanders the pub served the most amazing food. It snowed while we were there which made it more romantic. The hotel was spotlessly clean and the staff were very friendly.
Will definately go back there again.

  • Stayed: February 2012, traveled as a couple
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Thank Tereena J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben M, General Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this reviewResponded February 18, 2012

The snow that fell on the Saturday night stayed with us for over a week! Luckily it didn’t stop anybody getting to and from the hotel as the local highways agency did a fantastic job of keeping the main roads clear.

Remember to book direct when you are looking to return to get the best deals!

Ben Mayou

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