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“Great place, good location,and service, especially if you have a baby”

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Castle Green Hotel in Kendal, BW Premier Collection
Ranked #3 of 13 Hotels in Kendal
Certificate of Excellence
Reviewed August 26, 2011

Wife selected this hotel. Location is excellent. We told them to put a baby cot in our room which they did. The morning brekkie was good. The beds were comfy and the bathrooms were good. Some reception staff seemed a bit hurried but overall the staff were considerate and polite. The rooms are well kitted out. Ours had an ironing board, trouser iron, kettle trolley, hair dryer, Sony LCD tv etc. The hotel is on a hilly slope and this makes you access stairs at places so carry a light weight stroller.

  • Stayed: August 2011
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Thank drramanjett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,657 - 1,663 of 1,877 reviews

Reviewed August 25, 2011

I stayed at this hotel for one night in August while waiting to move into our new home close by. We arrived in the late afternoon after touring around Kendal and asked about going for a swim. We were told that the "children's hours" in the pool were over; that caused quite a big disappointment with my two. The lady at the desk told me that the pool hours were advertised on their website, but I had booked through Expedia and didn't see this information. Now that being said, she obviously felt badly and gave us an upgrade to a stunningly pretty room in the executive wing, and also suggested that I negotiate a quick dip for the kids with the health club staff. I did this, and the children were allowed to go for a swim in the end. We ate dinner in the pub that night and the food was excellent and the wait staff very attentive.

  • Stayed: August 2011, traveled with family
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Thank LauraBG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2011

We chose this hotel for a two night weekend break. As we were travelling with family, we booked two double rooms and requested that these were located in the newer part of the hotel. On arrival we were immediatly attended to by a helpful receptionist who after informing us of dining times etc, directed us to our rooms, she told us that there would be stairs to climb and enquired if we needed help with our luggage. Our room was a good size, was equiped with every thing that we needed (no hairdryer but we always carry our own) and both bedroom and bathroom was spotlessly clean. On our first evening, we chose to take our evening meal in the main hotel dining room (advisable to pre book as can get very busy). The food was superb and we thought very good value for money. Like wise, the full Westmorland buffet breakfast which was available each morning, was piping hot and very tasty. We took advantage of the free membership of the gym and pool facilities during our stay and like the rest of the hotel, the staff were very friendly and helpfull and the facilities were spotlessly clean. The hotel stands in lovely grounds which again are all well maintained and are well worth a walk around. If we had one minor complaint, it was the need each time that you enter and leave the hotel main entrance to have to walk through a smoke sceen. Yes, the dedicated smoking area is located right outside the main entrance. Could I suggest that this is relocated to the bottom car park. This last comment aside, we thought that the Castle Green was a great hotel offering a high standard of service and value for money. We would certainly book again.

Room Tip: Request a room in the "new block"
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  • Stayed: August 2011, traveled as a couple
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1  Thank ebennyball
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2011

Nice hotel, helpful friendly staff, however was shocked with the size of our double room, was the size of a postage stamp and not worth the money, especially when paying just over £100 per night for the room - (stayed 4 nights). The double bed was small as well and the wardrobe was tiny, in fact we didn't even bother unpacking. Car park isn't big enough either, and struggled getting parked after one day out. We also had to wait 10 mins before we could be seated for breakfast due to it being very busy, so is best to avoid staying there over a weekend. Free wifi but ony worked in the hotel foyer not in the room.

  • Stayed: August 2011, traveled as a couple
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1  Thank seremela10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2011

Two warnings: first, if coming from M6 J37, don't take the first entrance, which is to the business centre, but the next one. On the drive, go all the way to the top for hotel reception (third car park).
Also, be aware that many of the rooms are not accessible by lift (and some of them are a longish walk from reception). If you have difficulty with stairs, tell the hotel when booking.
Otherwise, this is a really good hotel. Staff are friendly and helpful, and I'm sure that the view across the valley is striking, when the rain stops! (yes, this is the Lake District). We ate in Alexanders, which is less a pub than a restaurant with real ale; getting there involves an outside walk, and some stairs. Buffet breakfast, served in the hotel itself, is excellent, especially the cooked options. The location is on the eastern edge of Kendal - good especially for the south lakes (Windermere, Grasmere etc.).
Recommended.

  • Stayed: August 2011, traveled as a couple
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1  Thank Osipovich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2011

Service with a smile - I don't think I saw one member of staff not smiling.
The room was very nice with all the facilities, the staff were all very happy and helpful and the breakfast was a good hot buffet with local produce. The spa / gym was also good. I will definately stay here on my next visit to kendal.

  • Stayed: July 2011, traveled on business
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Thank Verilie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2011

After a long day, we reached the hotel at 9h30 p.m. We found that we had been upgraded to a suite so enjoyed panoramic views of the beautiful surrounding countryside. Staff very friendly and helpful, providing an excellent late dinner.
We plan to return with a group of friends and use the hotel as a base for visiting the Lake District for which it is well placed.

Room Tip: Request a room at the front of the hotel
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  • Stayed: August 2011, traveled solo
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Thank verdut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Castle Green Hotel in Kendal, BW Premier Collection

Address: Castle Green Lane, Kendal LA9 6RG, England (Formerly Castle Green Hotel in Kendal, Best Western Premier Collection)
Phone Number:
Location: United Kingdom > England > Cumbria > Lake District > Kendal
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Kendal
#1 Romantic Hotel in Kendal
Price Range: $116 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Castle Green Hotel in Kendal, BW Premier Collection 4*
Number of rooms: 99
Official Description (provided by the hotel):
Independent, family-run four star hotel situated in 14 acres of gardens & woodland, 5 miles from the M6 & 8 miles from Windermere. Extensive conference & banqueting facilities, recently refurbished 2AA Rosette restaurant, Westmorland Pub in the grounds, health & fitness club and 99 bedrooms including four executive, seven balcony and three family rooms. ... more   less 
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Also Known As:
Best Western Kendal
Hotel Castle Green Kendal
Kendal Best Western
Castle Green Hotel In Kendal, BW Premier Collection Lake District

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