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“Cosy and welcoming hotel.”

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Macdonald Swan Hotel
Ranked #9 of 14 Hotels in Grasmere
GreenLeadersBronze level
Reviewed March 4, 2013

Just had an excellent 3 night break here. Our room was one of the recently refurbished rooms, biggest bed we've ever had in a hotel and very comfy. The room was lovely and warm as well.
We stayed on dinner, bed and breakfast booking and the food was very good, breakfasts also very good. The lounges were lovely and cosy and a nice place to sit after your dinner with a coffee and complimentary chocolates. The staff were all very friendly , helpful and efficient.
It's an easy walk into the village from the hotel, Grasmere is a lovely village with a good choice of tearooms and a few shops.
We look forward to returning to the Swan next year, thanks to everyone there for an excellent break.

  • Stayed: March 2013, traveled as a couple
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Thank nickyholmfirth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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933 - 939 of 1,220 reviews

Reviewed March 2, 2013

Executive rooms all refurbished nice now. Ask for these. classic rooms cheaper but yet to be done. hotel has had a major renovation inside.Staff were lovely ESP Michelle. Breakfast always nice. Good ingredients .cant complain and I use hotels a lot.

Hotel is Just outside the village but better than some right in the centre. Village is a short walk. There are some great walks around here , cards with them in at reception. Around the lakes, easedale tarn v nice. There is a handy carpark near the rear exit which is good for unloading the car. Get a garden view. We stayed in r12 which was lovely.

  • Stayed: February 2013
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Thank Hawkthestayer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 1, 2013

Spent my 10-night honeymoon here and everything was wonderful - the room, staff, cleanliness, comfort and food - all superb! We had memorable meals, lovely walks and comfortable nights. The staff are lovely, and really do look after you well. I asked for a cafetiere of coffee and they brought biscuits and sugared almonds! Don't know if that was because we were newly-weds.. Food each evening and breakfasts was superb. Would love to stay again!

  • Stayed: November 2012, traveled as a couple
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Thank Ducklet2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2013

What a find !.We had stayed at the Old England in Bowness and we were impressed so thought we would try a sister hotel and we found a gem. The hotel sits on the main Ambleside to Keswick road on the edge of Grasmere so is very easy to find. When we arrived we were greated with a friendly receptionist who was genuinely interested in us. We had booked a feature room and when we entered its was a mixture of old world with all the modern aspects you would want. The room, as was the whole hotel, was spotless and very well appointed. We had dinner in the hotel which again was excellent, portion size was a little large. We are now looking forward to our next break and have chosen our hotel from this chain

  • Stayed: February 2013, traveled as a couple
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Thank Gerard P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2013

We stayed here for one night to celebrate my partner's birthday. We had an executive king which looked like it had been recently refurbished, it was clean and fresh and quite spacious with good facilities. We were however quite disappointed with the view from the room which looked out over the hotel's dustbins, when the advertising blurb for these upgraded rooms promises 'views of the fells or gardens'.
We had dinner in the hotel which was very good quality, although I felt that the menu could have been a bit more adventurous. The selection at breakfast was excellent. The service was great and all of the staff were very friendly and efficient.
I'd visit again, but in a different room!

Room Tip: Avoid room 15 if you want a view
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  • Stayed: February 2013, traveled as a couple
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Thank truffraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2013

Stayed here the weekend of the big snow in January 2013. Perfect setting - just a short walk outside of Grasmere. Hotel looks like, and is, a real traditional coaching inn. Downstairs is old-world with log-fires and homely decor. We had a superior room which was really very good indeed. All newly fitted - the only criticisms I have are that the bathroom was "compact and bijou" to say the least - but it worked. The second issue was that the idea of BT openworld internet - whilst great in concept - would be even better if the routers worked and didn't keep dropping the connection.

The two things that stood out for me were the food - which was very good indeed (Macdonald's generally are in my experience - and I'm not referring the the golden arched sort!) and the staff. Everyone we met was friendly, efficient and really seemed to care. The bar waiter started calling me by name (No. My name - not "names") after signing one chit. That's impressive.

Will definitely return. Well done to everyone!

  • Stayed: January 2013, traveled as a couple
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1  Thank CaptnMainwaring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 4, 2013

This was our 2nd visit to the Swan, we thoroughly enjoyed our first visit 2 years ago so we decided to stay again but this time we took our 1 year old dog with us. We were greeted by the lovely receptionist who instantly remembered us which was a nice touch and the bar man came through to say hello again and to ask if it was my fiancés birthday again which I thought was nice. we were given our rooms which were classic doubles as these are the only rooms available with a dog, we were at the back of the hotel which was great for us as we were right near the fire exit to let the dog out for wee. The room was basic and a bit tired, the wall paper was coming off and rather dusty in places. We had adjuring doors with our friends next door which we didn’t mind. The bathroom is desperate for an update, clean though. We went to breakfast the next morning which we loved last time and did again this time, my only complaint was the who i think was the restaurant manager i found him a little rude and as if it was an effort to serve us, he gave me the impression we werent good enough for the hotel as we were younger than the other guest (we are all late 20's early 30's) he spoke to the other older guests much more politely and asked them if they were enjoying their stay, all we got was what did we want for breakfast! the other girls in there were lovely. The hotel is undergoing a major refurb and it looks lovely, i did ask if they would be updating the classic rooms (43 & 44) which she said no. Not sure if we would visit again which is a shame. It’s funny how one person being rude spoils it for the rest of the staff who are lovely!

  • Stayed: February 2013, traveled with friends
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1  Thank Gemma M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Macdonald Swan Hotel

Address: The Swan Hotel Keswick Road, Grasmere LA22 9RF, England
Phone Number:
Location: United Kingdom > England > Cumbria > Lake District > Grasmere
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Green Hotel in Grasmere
#9 Romantic Hotel in Grasmere
Price Range: $119 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Macdonald Swan Hotel 3*
Number of rooms: 38
Official Description (provided by the hotel):
Built in 1650 as a coaching inn, and mentioned in a Wordsworth poem "The Waggoner", Macdonald Swan Hotel, Grasmere is one of the oldest hotels in the Lake District. Nestled in the Cumbrian countryside, with views across the Fells, our cosy and inviting hotel is ideal for walkers and cyclists. With open sunny vistas in summer and blazing log fires in winter, it's the ideal base for exploring the wonders of the Lake District National Park. Afterwards, relax with a delicious meal in our restaurant or enjoy the convivial atmosphere of the Walkers' Bar before retiring to a traditionally - furnished, comfortable room. ... more   less 
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Also Known As:
Hotel Macdonald Swan
Macdonald Swan Grasmere

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