reception staff were rude and ignorant . the restraunt manager was a joke couldn't organise himself let alone the restraunt. the superior room i booked had mould all over the bathroom, mouldy sealer,stained sink,hairs all over the floor ,rusty extractor & no shower gel ,but to be fair there was a note telling you that you could "buy" some from reception.!!!!.the room itself had cobwebs ,dust all over &the floor hadn't even been hovered.i left the comments card asking the manager to ring me but so far he has declined . coward.
- Official Description (provided by the hotel):
- Built in 1650 as a coaching inn, and mentioned in a Wordsworth poem "The Waggoner", Macdonald Swan Hotel, Grasmere is one of the oldest hotels in the Lake District. Nestled in the Cumbrian countryside, with views across the Fells, our cosy and inviting hotel is ideal for walkers and cyclists. With open sunny vistas in summer and blazing log fires in winter, it's the ideal base for exploring the wonders of the Lake District National Park. Afterwards, relax with a delicious meal in our restaurant or enjoy the convivial atmosphere of the Walkers' Bar before retiring to a traditionally - furnished, comfortable room. ... more less
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- Also Known As:
- Hotel Macdonald Swan
- Macdonald Swan Grasmere