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“TIME OUT GOURMET ESCAPES - SATURDAY NIGHT BOOKING NOT ACCEPTED (MUST STAY 2 NIGHTS)”

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Rothay Garden Hotel
Ranked #5 of 14 Hotels in Grasmere
Certificate of Excellence
Reviewed August 25, 2013

We recently (Sunday 25th August) tried to book a Saturday night for Dinner Bed & Breakfast,at this hotel using a "Time Out" Gourmet Escapes gift box voucher (which we received as a joint birthday gift) for Saturday 2nd November. We chose this hotel because we had stayed there previously.
The phone was answered by a lady with a most unfortunate telephone manner, which led me to think that she was doing me a big favour by speaking to me in the first place. The lady then said that we could not stay for one night at a weekend (any weekend) and would have to book for 2 nights. When informed of the price for the 2nd night (£275 for DB&B) we declined. There was no mention of this restriction in the Time Out Gift Box booklet, but the lady said it was "hotel policy".
So if you are contemplating making a booking for a Friday or Saturday night at this hotel using a Time Out voucher - think again! Or do what we have done and book an alternative Lakes hotel.
We will of course be reporting this matter, under separate cover to Time Out, so that they can add the restrictive caveat to their booklet.

Stayed: August 2013, traveled as a couple
3  Thank Jackwil123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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473 - 479 of 866 reviews

Reviewed August 24, 2013 via mobile

We stayed last year and were very happy. This year did not disappoint, the hotel and spa has been well maintained and is lovely and clean. The atmosphere is quiet and relaxing and even though the weather was rubbish, we really enjoyed sitting on the veranda after a hot spa with an ice cold cider! We had dinner two nights, which were both perfect, very tasty and lots to choose from. Breakfast had a wide variety but the cooked wasn't excellent - just average. The loft suite was spacious and high quality with great views (of the rain!) and the staff were friendly and helpful. The cafe down the road 'greens' was a great lunch. Thanks :)

  • Stayed: August 2013
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Thank Michael L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2013

Stayed here for a second year running with my wife and it was even better than last year. Rooms excellent, particularly the riverside suites (1-4), food great (three courses and great quality - portions ideally sized, not too large). Wine is also good but staff could benefit from reading the foreword in the wine list whereby if ordered early then it would be opened ahead of time. Spa very relaxing with outlook on to the gardens. Breakfast menu varied and of excellent quality. Having experienced what I just have with the Wordsworth I will definitely be back at the Rothay and would encourage others to do the same.

  • Stayed: August 2013
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Thank Jonathan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2013

First visit here as part of a deal. On the edge of Grassmere one of the 'quieter' areas in the Lakes. The hotel is absolutely excellent. Lovely decor and the staff and level of service they provided was faultless. After walking and getting soaked we relaxed in the spa then got rid of the rest of the aches and pains with the complimentary champagne. The food was nothing less than top quality, beautifully presented and served by their well trained and professional , friendly staff. Well worth a visit.

Room Tip: All good unless you dont like using stairs as there are three floors no lift.
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  • Stayed: August 2013, traveled with friends
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Thank anthony b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2013

We did a 3 night break for my 50th birthday the hotel is lovely, spa is fantastic with beautiful relaxing views, food fantastic, staff were really courteous and helpful. If you are visiting the lakes I would definitely recommend it, Grasmere is a lovely little quiet village.

  • Stayed: August 2013, traveled as a couple
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Thank NET641
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 14, 2013

I have been coming to this hotel for as long as i can remember. The food, the location, the staff everything is sublime, if i am completely honest its hard to pick fault with anything at all. So it seems only fitting that we came for my anniversary. As expected, my girlfriend enjoyed it as much as i always have, hopefully returning for my birthday and our anniversary next year.

Room Tip: All rooms are well equipped and quiet, comfy beds.
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  • Stayed: March 2013, traveled as a couple
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1  Thank Matthew P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2013

Stayed for 3 nights recently.

Room lovely and well appointed....only comment would be needs a soap dish and was surprised there was no night turn down service, this meant the you came in from your day out, had a cup of tea, used all the milk and had to,have dirty cups around till morning. Also a fridge would be good. Bed huge (room 17).

Evening meal was great, however 3 nights of this can be a bit in the rich side.....great wine selection.

Breakfast lovely, however, out of date yoghurts in the display.

Staff were the best I have had in a hotel like this, just attentive enough without you feeling someone is on your shoulder all the time.

The spa,was disappointing, tiny compared to the pictures and by no means private....we could see almost all of it from our balcony, this put me off using it and also the fact you had to walk through reception in your bath robe to get there!!

Stayed: August 2013, traveled as a couple
Thank SunloverMiltonKeynes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rothay Garden Hotel

Address: Broadgate, Grasmere LA22 9RJ, England
Phone Number:
Location: United Kingdom > England > Cumbria > Lake District > Grasmere
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Spa Hotel in Grasmere
#2 Luxury Hotel in Grasmere
#4 Romantic Hotel in Grasmere
#7 Family Hotel in Grasmere
Price Range: $177 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rothay Garden Hotel 4*
Number of rooms: 25
Reservation Options:
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Also Known As:
Rothay Garden Grasmere
Hotel Rothay Garden

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