We recently (Sunday 25th August) tried to book a Saturday night for Dinner Bed & Breakfast,at this hotel using a "Time Out" Gourmet Escapes gift box voucher (which we received as a joint birthday gift) for Saturday 2nd November. We chose this hotel because we had stayed there previously.
The phone was answered by a lady with a most unfortunate telephone manner, which led me to think that she was doing me a big favour by speaking to me in the first place. The lady then said that we could not stay for one night at a weekend (any weekend) and would have to book for 2 nights. When informed of the price for the 2nd night (£275 for DB&B) we declined. There was no mention of this restriction in the Time Out Gift Box booklet, but the lady said it was "hotel policy".
So if you are contemplating making a booking for a Friday or Saturday night at this hotel using a Time Out voucher - think again! Or do what we have done and book an alternative Lakes hotel.
We will of course be reporting this matter, under separate cover to Time Out, so that they can add the restrictive caveat to their booklet.
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- Also Known As:
- Rothay Garden Grasmere
- Hotel Rothay Garden