The hotel is generally fine. OK location, quiet. And we got a room facing the river at the back, so that was good. Unfortunately, the lady manager spoilt my vacation. On the second day and at our first breakfast at the hotel, she insisted that I sit at the same place that I had dinner the day before. I wanted to sit somewhere nearer to the windows and her response is "that cannot be done". She insisted that guests have to sit at the same table during the entire stay in the hotel! I told her that I am not willing to. There was absolutely no initiative on her end. She is efficient, but not effective. She should be re-trained to accomodate guests requests. On the other hand, the male restaurant manager was much more accomodating. Perhaps she should learn from him.
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- Also Known As:
- Rothay Garden Grasmere
- Hotel Rothay Garden