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“Disappointing ..”

Heidi's of Grasmere
Ranked #12 of 45 Restaurants in Grasmere
Certificate of Excellence
Price range: $6 - $15
Cuisines: Healthy
More restaurant details
Restaurant details
Good for: Local cuisine
Dining options: Breakfast
Description: A charming, fully licensed cafe in the heart of the picturesque village of Grasmere. All ingredients are locally sourced and our delicious homemade cakes are a speciality. We sell over 40 marmalade flavours and stock a great selection of locally brewed ales. A warm welcome awaits.
Warrington, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Disappointing ..”
Reviewed November 27, 2013

This place has gone a little downhill in the past year and the reduction in table numbers does make it even more cramped than before. The person who served us at 11 o'clock'ish in the morning wore scruffy, stained clothing (including his apron). He may have been a new member of staff but his attire was totally unacceptable from a hygiene (and visual) perspective.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank janice d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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274 reviews from our community

Visitor rating
    131
    75
    31
    15
    22
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
1 review
common_n_restaurant_reviews_1bd8 3 helpful votes
“What a waste of time and money!”
Reviewed November 8, 2013

went to this little cafe as it clearly displayed a 2013 award from tripadvisorin the window.
no chance!
the staff were rude and unprofessional, constantly arguing and moaning with each other. plus nevervwashed their hands even when sneezing!
the menu was pretty poor and they didnt have any of the good(ish) stuff in! then comes the price £7 for a pasty!!!
overall just shockingly poor!

Helpful?
3 Thank Topher B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Level Contributor
10 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Very disappointed”
Reviewed November 7, 2013 via mobile

A friend of ours told us we must visit this little cafe when we went to Grasmere. Very very disappointed. £6 for 2 slices of burnt cheese on toast. There are only 4 tables and it was very cramped. The gift shop was quirky. I can honestly say we wouldnt go back again. Far better places to eat in Grasmere.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank HeatherSnowball
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lichfield, United Kingdom
Level Contributor
11 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Mixed blessings”
Reviewed October 27, 2013

Lovely looking tearoom with only 4 tables inside, which is much smaller than the last time we visited. Very friendly and helpful staff. Not the usual 'cheese with everything' menu choices which is refreshing, but is rather pricey, especially compared with other eateries in the village.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank GJF36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
207 reviews
190 restaurant reviews
common_n_restaurant_reviews_1bd8 135 helpful votes
“Disappointing”
Reviewed October 14, 2013

Tiny and cramped - only saving grace that lured us in was that it allows dogs inside. Paid almost £7 for a pasty with inedible pastry - could only eat the filling. Nothing said when they cleared the plates. Oh had Cumberland sausage, with the texture of leather. Better places nearby - won't return.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank lanzafan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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