I was staying in Grasmere for a walking weekend with friends. We went to Tweedies for a quick drink and whilst I was at the bar paying, two young mothers with prams came entered in a state of distress. They had somehow lost their husbands and asked if they could quickly use the pub phone to call them and find where they where. The unhelpful jobsworth barmaid flatly refused.
The second day, I ordered a couple of pints for my friend and me. These pints turned out to be cloudy and had a line cleaner kind of taste to it. When I returned them to the bar to ask for an exchange, the smarmy bar man said there's nothing wrong with the beer and totally refused to give me a fresh pint or refund.
Extremely poor customer service and no manners at all.
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