The hotel room we had was very dated and tired with chipped mismatched furniture and a very mustry smell. The staff seem willing, but made basic mistakes that detracted from the overall enjoyment of the stay - for example, no butter with toast, no plates, knives or napkins with a cheese platter, poached eggs that had been cooked for so long they were boiled eggs. Slow service in the bar, the restaurant was busyish so the staff were occupied over there. The restaurant has lovely views, but the food was bland and very over cooked - the salmon had turned grey! Ordered newspaper did not arrive, empty tissue box not replaced. I could go on, but I think you get the picture. All it would take to turn this mediocre hotel into a gem is a bit of care and attention to detail.
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- Also Known As:
- Waterhead Hotel Coniston