Just had two nights at Broughton Craggs - on a Groupon deal. The staff are great - very pleasant, welcoming and professional. Our room - room 9, was a decent size - with plenty of good drawer and wardrobe space. Marked grotty carpet.
There was a welcoming open fire burning as we arrived, and this was a lovely point. The grounds are lovely too. I was not bothered over much by the 'tired' aspects of the hotel, although it definitely is tired - but my real beef is with cleanliness. Our room needed a damn good dusting - and the carpet could have done with shampooing too. We had a stunning wooden bed, with matching huge chest of drawers and a huge matching mirror - but none of them had been dusted for some while. All had visible deposits of dust on them. The woodwork, being ornate, is naturally a dust trap - and dust is 90% human skin and I do not want to sleep in a bed that has previous guests' skin parked on it. The bed linen was immaculate and the bed supremely comfortable - so it was a relatively small point that let this room down. The whole hotel was lovely and warm. My only other negative is the mould around window frames - particularly in the bathroom - there was no ventilation in there, the windows are old and not double-glazed, so steam and condensation causes mould and mildew on the frames - this needs to be dealt with regularly, as it builds up and looks awful. A heated towel rail would also have been very useful, as we had to put our damp towels on the radiator in the bedroom - adding to the condensation on the windows. Plenty of hot water and both a bath and a decent shower to choose from. Breakfasts were great - good quality and plenty of it -full English on Saturday morning; smoked haddock and poached eggs on Sunday morning - set us up for some serious walking. Broughton Craggs normally charges £129.95 for a double room with breakfast - but we felt this was way overpriced, bearing in mind the points I have made. It is currently at the standard of a £75 per room with breakfast - needs to attend to the details before we would pay the asking rate.
- Also Known As:
- Broughton Craggs Hotel Cockermouth, Cumbria