Returned here for first time since December 2012. It's still every bit as good as last time, but there's something else that I wish to add.
On this trip we had a rather nasty accident on Helvellyn, which resulted in us being air lifted off the mountain and me spending 5 nights in hospital, in Carlisle. On the evening of the day it happened my wife phoned Ferndale to say that we would not be able to return for our luggage until the following day. The landlord immediately offered to come up to Carlisle (at least an hours drive) and pick her up so that she could at least retrieve the car, which had spent the day parked up at the foot of Helvellyn. THAT'S WHAT I CALL TRUE CUSTOMER SERVICE
For reference this is what I wrote in December 2012, and which I still fully endorse:
An excellent location, just a few minutes from the centre of town, the bus station and the start of several walks. Rooms are small but clean, comfortable and perfectly well equipped. Breakfasts are tasty and nicely presented in the front lounge. The owner is friendly and very helpful.
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- Also Known As:
- Ferndale Lodge Ambleside, Lake District