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“KGB stay”
5 of 5 bubbles Review of Waterhead Hotel

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Waterhead Hotel
Ranked #1 of 12 Hotels in Ambleside
Certificate of Excellence
GreenLeadersGold level
Newcastle upon Tyne, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“KGB stay”
5 of 5 bubbles Reviewed March 30, 2014 via mobile

Me and my better half have just stayed for 2 nights bed and breakfast with a dinner on second night.

Had a lovely stay as usual at the Waterhead food and staff where amazing and rooms really clean love this hotel

Thanks to Stephen and the bar and restaurant staff for looking after us.

Can't wait to stay again

Dean and Julie

Stayed March 2014, traveled as a couple
Helpful?
Thank Dean L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterheadmanager, Deputy General Manager at Waterhead Hotel, responded to this review, April 3, 2014
Dear Dean L
Many thanks for your wonderful review of your recent stay with us. I have passed your comments on to Stephen, and we look forward to seeing you again in the near future.
Lindsay Price
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,627 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (454)
Date | Rating
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English first
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 30, 2014 via mobile

We have just returned from a short break and we were delighted with all aspects of this hotel. Extremely comfortable bedroom, excellent food and attentive friendly staff made our stay one to remember and we will definitely return.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nitramrg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterheadmanager, Deputy General Manager at Waterhead Hotel, responded to this review, April 3, 2014
Dear nitramrg,
Many thanks for your review of your recent stay with us. I was delighted to read you enjoyed your stay with us and we hope to welcome you back soon.
Lindsay Price
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
133 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
4 of 5 bubbles Reviewed March 29, 2014

We stopped off here for a drink only, so cant comment on the hotel. We had taken the boat trip up from Bowness and were waiting for the return boat so popped in here for a quick drink. Its a bit pretentious so if you are in the usual Brasher walking boat and big coat attire, prepare to be gawped at by the posher dressed hotel residents.

That said the bar tender treated us just like another paying customers and served us with a calm professional manner. He made some excellent cocktails so hope I can add their pictures.

Might give the food or hotel a try next time we are passing. I'll pack my posh attire just in case.

  • Stayed February 2014, traveled as a couple
    • Value
    • Service
Helpful?
1 Thank GazBouch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterheadmanager, Deputy General Manager at Waterhead Hotel, responded to this review, April 3, 2014
Dear GazBouch,
Thank you for taking the time to review our bar area. I am sorry you felt a little self-conscious, we happily welcome muddy boots, wet dogs and any non-residents so please do not let this stop you visiting us again. I was very pleased to read you enjoyed our cocktail offering.
Lindsay Price
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed March 28, 2014

We have just returned from my sisters birthday celebration ,there we booked 9 rooms for our party and each room was beautiful. We experienced the most attentive service anyone could possibly want . Food was excellent and as we ate as a party of 20 that is no easy matter. The staff were pleaseant and worked tirelessly to ensure a perfect stay.
We took our dog and there was a lovely little bed waiting for her together with water bowl!
The children had Sams clubs bags on arrival . It is just an all round perfect place to stay .
We have visited before as couples but this proves they can cater for every type of stay .
All our party say they will definetly stay again.

Room Tip: I have stayed before and loved the rooms . I payed extra for lake view and room was not as generous...
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank karen11111111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterheadmanager, Deputy General Manager at Waterhead Hotel, responded to this review, April 3, 2014
Dear karen11111111,
Many thanks for taking the time to review your stay with us for your sister's birthday. It was so rewarding to read every aspect of the celebration went to plan and you were all happy with your stay with us.
We hope to see you all again soon.
Lindsay Price
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed March 24, 2014

we stayed here (20 of us) for my mum's 60th. We ranged from 1.5 to 83 years and a dog (7 years). Nothing was too much trouble for the staff who were kind and attentive the whole stay. I know we were a pain in the bum sometimes, with two little ones and endless requests, but they kept smiling. The rooms were gorgeous and beds very comfortable. The view from the bar and restaurant was lovely and the food at breakfast and dinner time outstanding. I'd definitely go back and recommend to families and couples alike.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kirstylou1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterheadmanager, Deputy General Manager at Waterhead Hotel, responded to this review, April 3, 2014
Dear kirstylou1,
Thank you for your review of you recent stay with us with your family. These things can be very challenging for families to organise so I am glad you all could relax and enjoy yourselves. We hope to welcome you all back soon.
Lindsay Price
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blackpool, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed March 19, 2014

The hotel was as lovely as the photos on the website, even the ongoing garden work did not detract from its beauty. It is in a perfect location for the lake and town centre. We could not check in to our room until 3pm which we thought was a little late when we wanted to unpack and freshen up. The room however was spacious and spotless, as was the bathroom. Breakfast was a bit of a disaster as we arrived shortly after start time but was waiting 40 minutes from cereal to having coffee or our cooked breakfast. We had to ask the waiter for a coffee as we felt we had been forgotten even thought they were not over busy. There were no danish pastries left by the time we had finished our meal and we were not brought the toast we had ordered. We have stayed at the two adjacent hotels on more than one occasion and although this was a little more costly we felt it was not as well managed and did not give justice for the extra cost.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Alison C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterheadmanager, Deputy General Manager at Waterhead Hotel, responded to this review, April 3, 2014
Dear Alison C
Thank you for your review of your recent stay with us.
Our check in time is 3pm which is typical of most hotels, but we will happily store luggage if guests wish to arrive early and go out for the day. I am sorry about the mix up with your breakfast, I have discussed this with my restaurant manager and he sends his apologies, I am sure you can see from other reviews this is not up to our usual standards. I was however pleased to read that you enjoyed the hotel and our location.
We do hope to welcome you back to Waterhead in the future.
Lindsay Price
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bingley, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed March 17, 2014

I wanted to take my other half somewhere really special for a couple of nights to celebrate her 40th birthday and we'd seen the hotel last year on a day visit to Ambleside. We checked the reviews which suggested it would be a wise choice. I can say that neither of us were disappointed. Normally even the most forgiving guests can find something to criticise, but after 2 days we still couldn't spot anything of any remote concern. The staff were all extremely pleasant, courteous and couldn't do enough to make your stay as enjoyable as possible. They left a 40th card from the staff in the room on the first evening and the fluffy toy dog was wearing Lorna's sunglasses after the room was cleaned which we both found hilarious (really nice touches). The room was spacious and the bed extremely comfortable. As someone with a bad back I find it difficult to get comfortable but had no problem with sleep here. The food from breakfast to evening meal is as good as it gets. Ok so there was some work on the gardens going on but it has to be done sometime & didn't detract from the stay in any way. Fantastic hotel with lovely staff so if you want to visit The Lakes then we can highly recommend this one. We'll be back :)

Room Tip: We were in Room 52 on the first floor and were undisturbed with an excellent nights sleep.
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Waterhead Hotel

Property: Waterhead Hotel
Address: Lake Road, Ambleside LA22 0ER, England
Phone Number:
Location: United Kingdom > England > Cumbria > Lake District > Ambleside
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Ambleside
#1 Luxury Hotel in Ambleside
#1 Green Hotel in Ambleside
#1 Romantic Hotel in Ambleside
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Waterhead Hotel 4*
Number of rooms: 41
Official Description (provided by the hotel):
4 star town house hotel on the shores of Lake Windermere near Ambleside. ... more   less 
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Also Known As:
Ambleside Hotel Waterhead
Hotel Waterhead
Waterhead Hotel Ambleside, Lake District

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