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Waterhead Hotel
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Reviews (1,808)
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All reviewslake view roomgrasmere gingerbreadlocal gingerbreadjelly beansdog bedlow woodlovely hotelice bucketturn down servicegin and tonicluxury roomsister hotelunderfloor heatingdvd playerlake districtbreakfast and dinnerwould highly recommend this hotel
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Reviewed January 9, 2014

Returning home from the south, we booked a mid-week package of dinner bed and breakfast in the normal (no lake view) room. Arrived early and were checked in and upgraded to a lake view room as they were quiet.

Room was small but very comfortable, large bed, plenty of tea, coffee etc, fruit, nice bathroom.

The dinner didn't disappoint - Nouvelle cuisine - my husband's dish of three types of pork was especially good. Despite having a deal you could pick most things on the menu which was very straight forward - service excellent as it was again at breakfast.

Can recommend.

  • Stayed: January 2014, traveled as a couple
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1  Thank freddielola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterheadmanager, Deputy General Manager at Waterhead Hotel, responded to this reviewResponded January 14, 2014

Dear freddielola,

Many thanks for your review of your recent stay with us. It was rewarding to read that you enjoyed your stay with us, hopefully we can tempt you back for a longer stay in the near future.

Kind regards

Lindsay Price
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 8, 2014

Stayed 3/01/14 for only the one night but did have the evening meal and breakfast, both of excellent and plentiful quantity. A very nice hotel in a perfect setting with exceptionally friendly and helpful staff. Highly recommended.

  • Stayed: January 2014, traveled as a couple
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Thank Neil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterheadmanager, Deputy General Manager at Waterhead Hotel, responded to this reviewResponded January 14, 2014

Dear Neil S

Many thanks for your great review of your recent stay with us. I was pleased to read you found our staff exceptionally friendly, we are very proud of our staff and I will ensure your comments are passed on.

Kind regards

Lindsay Price
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 7, 2014

First time staying here as we usually stay elsewhere in Lakes but we will definitely be returning !
Perfect location overlooking the lake and only a ten minute walk into Ambleside town centre. Excellent courteous service from the moment we arrived, from all members of staff throughout the hotel. Room was spacious and immaculately clean, with a very comfortable bed. The food was excellent, good quality and plenty of choice.
We will be returning again soon for another perfect break at Waterhead !

Room Tip: lake view was worth the upgrade !
  • Stayed: November 2013, traveled as a couple
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Thank penjayd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterheadmanager, Deputy General Manager at Waterhead Hotel, responded to this reviewResponded January 14, 2014

Dear penjayd,

Many thanks for your fantastic review of your recent stay with us. It is always great to read when a first time guest enjoys all aspects of the hotel, location, food, service, and bedroom standards. We do hope to welcome you back in the near future.

Kind regards

Lindsay Price
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 7, 2014

We had a great one night stay here. Lots of nice touches such as the gingerbread in the room, chocolates appearing on the pillow, the cute (soft toy) dog on the bed when you arrive. I think we were staying in possibly the 'worst' room (55 overlooking the car park), maybe due to getting a really good deal on the rate. Anyway, it was still fantastic - lovely and quiet and we got a great night's sleep. You could even see the lake if you stood close eough to the window. Breakfast was very good and the public areas were beautifully decorated for Christmas. My only criticism is that some of the 'art' on the walls in the rooms and other areas is a bit naff and dated and not quite up to the high standard set by everything else but this is a very minor criticism - it must be quite hard to find something neutral enough to appeal to almost everyone. There was however a nice selection of works by a local artist in one of the seating areas to counteract this. We will definitely be returning.

  • Stayed: January 2014, traveled as a couple
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Thank NorthernSky55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterheadmanager, Deputy General Manager at Waterhead Hotel, responded to this reviewResponded January 14, 2014

Dear NorthernSky55,

Many thanks for your review of your recent stay with us. Your comments regarding the artwork in the hotel is actually something we are taking on board and currently changing. As well as the gallery of local artist Julie Ann Scott we have in our lounge, we also now feature changing residencies of local artists in our reception area. The changes will continue throughout the corridors and bedrooms, hopefully we can welcome you back in the near future to see the changes!

Kind regards

Lindsay Price
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 5, 2014

This is the 5th time we have spent New Year at the Waterhead, we are a party of 8 varying in age from 84 to 26. All of Us had a fantastic time. Our expectations were high as we enjoyed it so much before. We are never let down. Mark and his team are always there smiling and dealing with their busiest New Year ever with efficiency. The Food is Good as is the Package.

We are Hoteliers and Have been in the business 45 years, this does not make us expert guests but we know how well the swan is swimming across the water when the legs are Paddling 10 to the dozen.under water. Every one of the staff you encounter has a smile and a good morning. Keep it up Mark see you in the summer. The Stoyles ( Dambusters)

Room Tip: They are all good and clean
  • Stayed: December 2013, traveled with family
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1  Thank Stoylee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterheadmanager, Deputy General Manager at Waterhead Hotel, responded to this reviewResponded January 14, 2014

Dear Stoylee,

Many thanks for your review of your 5th New Year with us! Your group are always a delight to look after, and we always really value your feedback bearing in mind you are also in the business, so it is very rewarding to read that you all enjoyed yourselves again! We look forward to seeing you again soon and hopefully next New Year.

Kind regards

Lindsay Price
Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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