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“A warm Welcome”
Review of Waterhead Hotel

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Waterhead Hotel
Ranked #1 of 12 Hotels in Ambleside
Certificate of Excellence
GreenLeadersGold level
Reviewed December 27, 2013

From the moment we were blown into the hotel we received excellent service.. We chose to spend our wedding anniversary here and mentioned this on booking. How lovely to find a card in the room (33) from the staff. Nothing was too much trouble for the staff, from looking up bus times to ensuring we had enough beverage supplies in our room. The room looks over the lake and when the rain/ sleet cleared we could see the mountains on the far side of the lake. The room was well appointed, even a wall mounted fire as an extra source of heat. not that we needed it as the hotel was warm enough and the temperature in the room easy to adjust. What my husband did appreciate was the bedside light, namely one which gave out enough light for you to read by, something you don't often find these days. The food was excellent, the service attentive without being intrusive. We did have the opportunity to use the leisure facilities in the sister hotel down the road. We didn't take advantage of it this time but will undoubtedly will in the future. We will certainly return to this hotel.

  • Stayed: December 2013, traveled as a couple
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Thank ASpenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed December 22, 2013

Stayed for a short dinner,bed and breakfast break! Room was great, good size, very clean and warm! Sleep quality was excellent due to a particularly comfortable bed and no road noise. We stayed in room 37.
Staff very helpful and friendly throughout our stay!
Evening meal and breakfast were very good with lots of choice
There was access to use the spa at the sister hotel if required

  • Stayed: December 2013, traveled as a couple
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Thank 4jspne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2013

Great overnight stay. Would have rated excellent other than a stone cold poached egg at breakfast (probably caused by waiting for the excellent cooked veggie option) and generally feeling that the place was too hot. Maybe in 30 years time when I'm in my 70s it'll be perfect!

  • Stayed: December 2013, traveled as a couple
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Thank Simon G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterheadmanager, Deputy General Manager at Waterhead Hotel, responded to this reviewResponded December 21, 2013

Dear Simon G

Many thanks for your review of your recent stay at Waterhead. Our chef sends his apologies for the poached egg, I am sure our staff would have been happy to replace it at the time.

We hope to welcome you back to Waterhead in the near future.

Lindsay Price
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 18, 2013

Stayed overnight for the Christmas meal. Had a good night. The room was very comfortable and warm with a fire if needed. (room 40) Very clean and the bathroom was a good size with underfloor heating. Staff were polite and clean and friendly.

Room Tip: Saw a couple they were good
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  • Stayed: December 2013, traveled with friends
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Thank 999eddie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterheadmanager, Deputy General Manager at Waterhead Hotel, responded to this reviewResponded December 21, 2013

Dear 999eddie

Many thanks for your review of one of our Christmas party nights.

We hope to welcome you back to Waterhead in the near future.

Lindsay Price
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 17, 2013

We stayed at this hotel before and found it pleasing and comfortable, and I'm pleased to report the Waterhead has maintained it's standards. The warmth of the hotel meets you with the smile from the hotel receptionist, this warmth reflected by other members of the hotel team. The bedroom was a good size and well appointed. The restaurant reflex the hotel, with a mouth watering menu and food, quality cutlery and crockery. The bar could be improved by promoting local beers and cask ales. Look out for the offers and treat yourself.

Room Tip: Look for the offers
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  • Stayed: December 2013, traveled as a couple
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Thank GaryP208
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterheadmanager, Deputy General Manager at Waterhead Hotel, responded to this reviewResponded December 21, 2013

Dear GaryP208

Many thanks for your great review of your stay at Waterhead. I am sorry however that you missed our local beer offerings. We have on tap a local lager named Haweswater Gold, a real ale brewed by our sister hotel in Crook, and we also stock Hawkeshead bottled beers. Supporting local suppliers where possible is something we always strive to do.

We hope to welcome you back to Waterhead soon to sample some of the local brews!

Lindsay Price
Deputy General Manager

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Reviewed December 13, 2013

We booked a 1 night micro break and I can honestly say it was well worth it. The staff were very friendly and polite, the room was a lovely size and exceptionally well fitted out. Quality furnishings, very comfy bed and nice size tea cups, our our welcome treat in the room was a slice each of Sarah Nelson's amazing gingerbread, what a nice touch. I have never written a review before but felt compelled to do so on this occasion. We ate in the hotel restaurant and the food was absolutely perfect, best steak ever, according to my husband. The staff seem genuinely happy to be there and enjoy their work, I've never felt do welcome.Well done to the team at The Waterhead, just keep doing what you are doing. Thank you

  • Stayed: December 2013
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1  Thank Rmd2775
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterheadmanager, Deputy General Manager at Waterhead Hotel, responded to this reviewResponded December 21, 2013

Dear Rmd2775,

Many thanks for your fantastic review of your recent stay with us, it is always rewarding to hear when guests have an enjoyable time at Waterhead. We do hope to welcome you back soon.

Lindsay Price
Deputy General Manager

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Reviewed December 12, 2013

Second visit this year as the standard of hospitality and comfort would be hard to beat by any other establishment in Ambleside. Will most definitely be back again in the Spring to recharge my battery. Truly lovely, not the cheapest but well worth it.

Stayed: October 2013, traveled as a couple
Thank saintscully
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterheadmanager, Deputy General Manager at Waterhead Hotel, responded to this reviewResponded December 21, 2013

Dear saintscully,

Many thanks for your wonderful review of your most recent stay with us. We value feedback from our regular guests to ensure we are keeping our standards up. We look forward to welcoming you back in the spring.

Lindsay Price
Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Waterhead Hotel

Address: Lake Road, Ambleside LA22 0ER, England
Phone Number:
Location: United Kingdom > England > Cumbria > Lake District > Ambleside
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Ambleside
#1 Romantic Hotel in Ambleside
#1 Green Hotel in Ambleside
#1 Family Hotel in Ambleside
Price Range: $179 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Waterhead Hotel 4*
Number of rooms: 41
Official Description (provided by the hotel):
4 star town house hotel on the shores of Lake Windermere near Ambleside. ... more   less 
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Also Known As:
Ambleside Hotel Waterhead
Hotel Waterhead
Waterhead Hotel Ambleside, Lake District

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