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“Very good overnight stay” 4 of 5 bubbles
Review of Waterhead Hotel

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Waterhead Hotel
Ranked #1 of 12 Hotels in Ambleside
Certificate of Excellence
GreenLeadersGold level
Stockton-on-Tees, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Very good overnight stay”
4 of 5 bubbles Reviewed December 18, 2013

Great overnight stay. Would have rated excellent other than a stone cold poached egg at breakfast (probably caused by waiting for the excellent cooked veggie option) and generally feeling that the place was too hot. Maybe in 30 years time when I'm in my 70s it'll be perfect!

  • Stayed December 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Simon G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterheadmanager, Deputy General Manager at Waterhead Hotel, responded to this review, December 21, 2013
Dear Simon G

Many thanks for your review of your recent stay at Waterhead. Our chef sends his apologies for the poached egg, I am sure our staff would have been happy to replace it at the time.

We hope to welcome you back to Waterhead in the near future.

Lindsay Price
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,600 reviews from our community

Traveler rating
    1,264
    271
    52
    4
    9
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218
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33
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (442)
Date | Rating
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  • Chinese (Simplified) first
  • English first
  • French first
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English first
Liverpool, United Kingdom
Level Contributor
64 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed December 18, 2013

Stayed overnight for the Christmas meal. Had a good night. The room was very comfortable and warm with a fire if needed. (room 40) Very clean and the bathroom was a good size with underfloor heating. Staff were polite and clean and friendly.

Room Tip: Saw a couple they were good
See more room tips
  • Stayed December 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 999eddie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterheadmanager, Deputy General Manager at Waterhead Hotel, responded to this review, December 21, 2013
Dear 999eddie

Many thanks for your review of one of our Christmas party nights.

We hope to welcome you back to Waterhead in the near future.

Lindsay Price
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
179 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed December 17, 2013

We stayed at this hotel before and found it pleasing and comfortable, and I'm pleased to report the Waterhead has maintained it's standards. The warmth of the hotel meets you with the smile from the hotel receptionist, this warmth reflected by other members of the hotel team. The bedroom was a good size and well appointed. The restaurant reflex the hotel, with a mouth watering menu and food, quality cutlery and crockery. The bar could be improved by promoting local beers and cask ales. Look out for the offers and treat yourself.

Room Tip: Look for the offers
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GaryP208
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterheadmanager, Deputy General Manager at Waterhead Hotel, responded to this review, December 21, 2013
Dear GaryP208

Many thanks for your great review of your stay at Waterhead. I am sorry however that you missed our local beer offerings. We have on tap a local lager named Haweswater Gold, a real ale brewed by our sister hotel in Crook, and we also stock Hawkeshead bottled beers. Supporting local suppliers where possible is something we always strive to do.

We hope to welcome you back to Waterhead soon to sample some of the local brews!

Lindsay Price
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bolton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 13, 2013

We booked a 1 night micro break and I can honestly say it was well worth it. The staff were very friendly and polite, the room was a lovely size and exceptionally well fitted out. Quality furnishings, very comfy bed and nice size tea cups, our our welcome treat in the room was a slice each of Sarah Nelson's amazing gingerbread, what a nice touch. I have never written a review before but felt compelled to do so on this occasion. We ate in the hotel restaurant and the food was absolutely perfect, best steak ever, according to my husband. The staff seem genuinely happy to be there and enjoy their work, I've never felt do welcome.Well done to the team at The Waterhead, just keep doing what you are doing. Thank you

  • Stayed December 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Rmd2775
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterheadmanager, Deputy General Manager at Waterhead Hotel, responded to this review, December 21, 2013
Dear Rmd2775,

Many thanks for your fantastic review of your recent stay with us, it is always rewarding to hear when guests have an enjoyable time at Waterhead. We do hope to welcome you back soon.

Lindsay Price
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St Helens, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed December 12, 2013 credit card Amex Card Member Review

Second visit this year as the standard of hospitality and comfort would be hard to beat by any other establishment in Ambleside. Will most definitely be back again in the Spring to recharge my battery. Truly lovely, not the cheapest but well worth it.

Stayed October 2013, traveled as a couple
Helpful?
Thank saintscully
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterheadmanager, Deputy General Manager at Waterhead Hotel, responded to this review, December 21, 2013
Dear saintscully,

Many thanks for your wonderful review of your most recent stay with us. We value feedback from our regular guests to ensure we are keeping our standards up. We look forward to welcoming you back in the spring.

Lindsay Price
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Darlington
Level Contributor
69 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed December 10, 2013

We stayed here on a Sunday night on the dinner, bed and breakfast deal. It was great value, with a huge bed, great dinner, and fantastic breakfast. Parking was great just outside the hotel doors, and the staff were very good during our stay. We would stay here again and will recommend to our friends.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jambo1312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterheadmanager, Deputy General Manager at Waterhead Hotel, responded to this review, December 21, 2013
Dear Jambo1312,

Many thanks for your review of your recent stay with us.

We hope to welcome you back to Waterhead in the near future.

Lindsay Price
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kendal, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed December 4, 2013

Enjoyed everything about this hotel except for the difficult parking and the very hot heating in the room. Parking was tight but we managed it, a discount or free parking at the car park next door would have been very welcome. Lovely, spacious comfortable room spoilt by the over the top heating with little instruction how to control. Unfortunately resulted in a poor night's sleep. Food was excellent and most of the staff were friendly and very helpful. Nice touch that not all the staff were foreign. All in all we enjoyed our stay and would definitely go again.

Room Tip: Ask for a room with a lake view
See more room tips
  • Stayed November 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank PeternSue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterheadmanager, Deputy General Manager at Waterhead Hotel, responded to this review, December 21, 2013
Dear PeternSue,

Many thanks for your review of your stay at Waterhead. I can assure you that our reception team would have been delighted to assist you with both parking and the heating controls in your bedroom.

We do hope to welcome you back to Watehead in the near future.

Lindsay Price
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Waterhead Hotel

Property: Waterhead Hotel
Address: Lake Road, Ambleside LA22 0ER, England
Phone Number:
Location: United Kingdom > England > Cumbria > Lake District > Ambleside
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Ambleside
#1 Family Hotel in Ambleside
#1 Luxury Hotel in Ambleside
#1 Romantic Hotel in Ambleside
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Waterhead Hotel 4*
Number of rooms: 41
Official Description (provided by the hotel):
4 star town house hotel on the shores of Lake Windermere near Ambleside. ... more   less 
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Also Known As:
Ambleside Hotel Waterhead
Hotel Waterhead
Waterhead Hotel Ambleside, Lake District

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