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“Luxurious, peaceful and perfect”
5 of 5 bubbles Review of Waterhead Hotel

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Waterhead Hotel
Ranked #1 of 12 Hotels in Ambleside
Certificate of Excellence
GreenLeadersGold level
Yorkshire
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Luxurious, peaceful and perfect”
Reviewed August 13, 2011

I stayed here for one night with my Mum and Daughter, a girlies getaway trip.
We booked a luxury room overlooking the lake, what a fab view, even though the weather was dull and damp. The room was everything and more, although we did pay for it!!!
The staff were very attentive and the food was top notch. If there was a critiscim, it would be that the menu for the evening meal was a little confusing and we were unsure wether, side orders were included, and also the same at breakfast it wasn't explained that we were to go up to the buffett and then order a cooked breakfast. Thankyou to the young man who took our cases and then came out as we were leaving having left my Daughters hairbrush and top. I would have never been forgiven.
I would highly recommend this hotel, thanks to all the staff.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Ladyantebellum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
whmanager, General Manager at Waterhead Hotel, responded to this review, August 21, 2011
Dear Ladyantebellum,

Many thanks for posting a review of your recent stay with us. It was pleasing to read that you enjoyed your stay, my apologies for the confusion on the menu's i will look into making this a little clearer for future guests.
I look forward to welcome you back to the Waterhead soon.

Best regards

Mark Needham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,622 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (450)
Date | Rating
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English first
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 13, 2011

We stayed at the Waterhead for one night to celebrate my partner's 50th birthday.

We started with lunch in the bar (a shared antipasto platter) and raspberry Mojitos, which were delicious. The bar was very comfortable with a relaxed and informal atmosphere and the service was excellent.

Our room, one of the house doubles, was beautifully decorated and had the comfiest bed we've ever slept in!! The bathroom was absolutely spotless.

We dined in the restaurant in the evening. The food was delicious and the service excellent yet again. Staff were friendly and professional and nothing was too much trouble.

There was a wide variety of choice at breakfast, everything (once again) was perfectly prepared. The breakfast service was as good as the service in the bar and restaurant on the previous day.

Every member of staff we encountered was intensely helpful and pleasant. We will definitely be returning to the Waterhead.

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Itsuslike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
whmanager, General Manager at Waterhead Hotel, responded to this review, August 21, 2011
Dear Itsuslike,

Thanks for the great review, it was pleasing to read you enjoyed your birthday stay with us. I hope we can welcome you both back to the Waterhead in the near future.

Best regards

Mark Needham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 7, 2011

We used this hotel as a short honeymoon stay between our Civil Service in Scotland and Religious Blessing in Liverpool and we could not of asked for a better experience throughout our time here.
The hotel is set in a picture postcard setting and is surrounded with beautiful scenery which helps create a relaxing environment. The staff offer a professional and exceptional level of customer service paying attention to the finer details to ensure everything is perfect, the standard of cleanliness in our room and the entire hotel are a credit to the housekeeping staff, and the restaurant and bar offer a good range of exceptional quality using locally sourced products.
All in all, we could not of asked for a more enjoyable experience from a hotel of higher grading or pricing and would definately recommend a stay at the Waterhead.

Room Tip: the lake view rooms offer a superb morning view.
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  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank PhilHislop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
whmanager, General Manager at Waterhead Hotel, responded to this review, August 21, 2011
Dear PhilHislop,

Many thanks for the great review and for choosing the Waterhead for your honeymoon. It was great to read you both had a great time. I hope we can welcome you back soon, maybe for your first anniversary?

Best regards

Mark Needham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 4, 2011

Second stay in this Hotel - this time as a couple. Great Hotel, great service and in fantastic location right on the edge of the Lake.
Breakfast is first rate and package including dinner is a good value upgrade.
Take the Windermere Lake Cruise (we purchased a ticket valid for 24 hours with 10% discount if you show hotel booking paperwork) and explore the area leaving the car behind.

Room Tip: Opted for the luxury lakeview room and would do so again as room was large with high ceiling and vie...
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  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank TandSLeeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
whmanager, General Manager at Waterhead Hotel, responded to this review, August 21, 2011
Dear TandSLeeds,

Thanks for the great review and for choosing to stay with us again. I hope we can welcome you back soon for your third visit.

Best regards

Mark Needham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geelong, Australia
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 30, 2011

Staff were friendly and extremely professional, assisting us in every way possible as my husband was suffering with a bad back. The hotel was in a great location; walking distance to Ambleside town centre and just across the road from the ferries. Room was a generous size and extremely clean with a homely ambiance. We loved the hotel and area so much we stayed an additional night. Hotel provided free parking - didn't need to use the car whilst we were there. Free Internet. Great breakfast with great restaurant service. Highly recommend this hotel.

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank JulieFerrara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
whmanager, General Manager at Waterhead Hotel, responded to this review, August 21, 2011
Dear Cara313,

Many thanks for taking the time to post a review of your recent stay with us. It was pleasing to read that you enjoyed your stay, i hope your husband's back is feeling better.
I look forward to welcome you back to the Waterhead soon.

Best regards

Mark Needham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancaster, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed July 29, 2011

We were lucky enough to stay at the Waterhead hotel as someone bought us a Dinner,Bed and Breakfast package. From the moment we entered the hotel, we knew we were in for a treat. The reception area is bright and modern and the recepionists were lovely and very professional.

We had a Luxury lake view room (Room 8) which was huge with a super king size bed, high ceiling and fantastic bay windows. I normally would never go for a lake view room not being a person to sit in a hotel room and look at a lake, but wow, this has changed my mind.

Dinner was a lovely experience. three courses from the menu, i chose things i had never tried before and the dishes were cooked beautifully.

I felt well and truly spoilt so any hotel i stay in next has 'big shoes to fill'

Room Tip: A Lake View
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  • Stayed July 2011, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Withouthekids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
whmanager, General Manager at Waterhead Hotel, responded to this review, August 21, 2011
Dear Withouthekids,

Many thanks for the review, it was great to read you felt spoilt during your stay and enjoyed all aspects of the hotel, including the special views from your room.
I look forward to welcome you back again soon.

Best regards

Mark Needham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 29, 2011

We stayed here in June as part of a birthday celebration tour around Southern Scotland and the Lake District. We were pleased with most aspects of our stay. The staff were mostly friendly and helpful. We ate in the hotel restaurant but were slightly disappointed with some aspects. The service was good but sometimes indifferent and the food was good but not great. We had a good sized, premium room. It was warm, comfortable and had a feshly replenished ice bucket each day. The view from the window across to Windermere was nice. The bed was very comfortable. The bar and restaurant is on the lower ground floor, down one flight of stairs. The immediate area is quite busy but all the main lake based activities and services are literally just across the road. You can hire row boats or board the various lake ferry services. Reception will give you a "staying locally" ticket that gets a 10% discount on most ferry servcies. There are nice walks to be had beside the lake. This hotel is part of a small chain. Spa facilities are available for use at a sister hotel about a mile away. There is a huge choice of places to stay all around the lake to suit all budgets. Our stay here was OK with no major niggles but there are small issues that if dealt with, could turn this hotel from good to very good. We would probably look at alternatives when staying in the area again but wouldn't baulk at staying here again.

Room Tip: Premium rooms are worth the extra
See more room tips
  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank 60agogo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
whmanager, General Manager at Waterhead Hotel, responded to this review, August 21, 2011
Dear 60agogo,

Many thanks for taking the time to post a review of your recent stay with us. I was dissapointed to read that your dining experience was not upto our usual high standards. It is only through guest feedback that we can assess all of our products and services for the benefit of future guests, should you wish to discuss this further please do not hesitate to contact myself. I do hope we can welcome you back to the hotel in the near future.

Best regards

Mark Needham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Waterhead Hotel

Property: Waterhead Hotel
Address: Lake Road, Ambleside LA22 0ER, England
Phone Number:
Location: United Kingdom > England > Cumbria > Lake District > Ambleside
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Ambleside
#1 Green Hotel in Ambleside
#1 Luxury Hotel in Ambleside
#1 Family Hotel in Ambleside
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Waterhead Hotel 4*
Number of rooms: 41
Official Description (provided by the hotel):
4 star town house hotel on the shores of Lake Windermere near Ambleside. ... more   less 
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Also Known As:
Ambleside Hotel Waterhead
Hotel Waterhead
Waterhead Hotel Ambleside, Lake District

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