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“Good, but middle aged waitress in glasses is always rude!” 3 of 5 bubbles
Review of Frankie & Benny's New York Italian Restaurant & Bar - Hull

Frankie & Benny's New York Italian Restaurant & Bar - Hull
Price range: $37 - $37
Cuisines: Italian, American, Pizza, Diner
More restaurant details
Restaurant details
Good for: Large groups, Special occasions, Kids, Families with children
Dining options: Lunch, Dinner, Late Night, Breakfast, Brunch, Free Wifi, Full Bar, Highchairs Available, Parking Available, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Level Contributor
12 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
“Good, but middle aged waitress in glasses is always rude!”
3 of 5 bubbles Reviewed November 2, 2013

We always bring our nephew, who loves it here. There is a woman who has worked here for a while and we dread her serving us because she's often impolite and today we were astounded to here her say to another group waiting to be seated "is that yours" whilst pointing to our nephew!! Is walk out if he didn't love it so much. However, they young waitress with the blonde hair, who looks like the girl from countdown, was perfect.

  • Visited November 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
1 Thank Gailharrisonsmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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358 reviews from our community

Visitor rating
    114
    75
    52
    47
    70
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Level Contributor
67 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Good, but not great”
4 of 5 bubbles Reviewed October 20, 2013

As the title says - good but not great, same applies to food, service and prices, with a little bit of attention they could all be in the next category up - whole offering just needs a little bit of attention

  • Visited July 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Monkey_brains82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingston-upon-Hull, United Kingdom
Level Contributor
56 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Gone down Hill”
2 of 5 bubbles Reviewed September 27, 2013

My son and his girlfriend invited me out for a meal at Frankie & Benny's
Excellent company,
Very poor service ( only one waitress smiled), they forgot to bring over a drinks order it came after we asked (20 minutes after ordering)
Food disappointing
We used to look forward to this as a treat!

Date of Visit 26/09/13

  • Visited September 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank Julie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Howden, United Kingdom
Level Contributor
103 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 103 helpful votes
“Fine Family Fare”
4 of 5 bubbles Reviewed September 22, 2013

We had lunch at this restaurant and were very happy with the quality of the food. The only criticism was with the size of the fish portion - it was more for a child than an adult. However, it does state on the menu that you can have an extra portion of fish instead of a salad - we'll know that for the next time we visit! They have special offers for lunch so it worked out that the meal was very reasonably priced. Service was good and the waitress was extremely helpful. We would go back in future!

  • Visited August 2013
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
1 Thank GogoGill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HULL
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Wont be going back”
2 of 5 bubbles Reviewed September 20, 2013

10 people
£265+ bill
£21+ bottle of wine (unless you like vinegar!)
Meals not served together
Really gone down hill. Used to go her a fair bit but will give it a miss in future.
Save your money and go to the Kingswood Table Table joined to the premier inn.
Always spot on. think F & B`s have got too big for there boots.

  • Visited September 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
1 Thank MEANDHIM1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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