We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Really... don't bother”
Review of Gilson Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Gilson Hotel
Ranked #14 of 18 Hotels in Kingston-upon-Hull
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Really... don't bother”
Reviewed May 15, 2013 via mobile

Stayed two nights at the hotel. The room was cleanish, red hot though and once you got into bed was bitten by lice which were in the bed. Breakfast is awful, staff don't care. Asked about how to order a cooked breakfast and was told to go to another hotel and buy it or the Wetherspoons pub. Reception staff also didn't have a clue what they were doing. Oddly there is no lift from the street to the reception neither. Have reported hotel to the Health and Safety Execuitive at Hull City Council. Last comment, it seems you can also buy rooms by "the hour" as we were helpfully told by a member of the cleaning staff.

Stayed May 2013, traveled solo
Helpful?
1 Thank DannyT-Swansea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manuel P, Director of Sales at Gilson Hotel, responded to this review, June 26, 2013
Dear Guest,

I am sorry to hear that on this occasion you were disappointed with your stay at Gilson Hotel. I treat all feedback with the utmost seriousness and rest assured that we take all comments seriously.

Kind Regards
Pannu M.
Rooms & Sales Division Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

379 reviews from our community

Traveler rating
    64
    91
    83
    45
    96
See reviews for
60
95
44
65
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • French first
  • German first
  • Norwegian first
  • Any
English first
Leeds, United Kingdom
Level Contributor
123 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed May 6, 2013

Great fast check in, though were not given any information on facilities or meal times.

Room on first inspection was okay, it was only on closer inspection it was clear that the hotel was of poor quality.
Drawers broken on dressing table.
No valence sheet on bed, and bed base torn in places.
Hair dryer looked so old I didn't want to touch it.
Window stuck open.
Head end of bed lower than foot end, this was made worse by the very thin pillows (only one each)

Although the heating was off room was incredibly hot, too hot to sleep comfortable.

Our room overlooked the main road, and hotel is on the corner of the road that has Hulls main A&E Department. There was a constant stream of traffic all night, and noisy drunks till about 3am.

After possibly the worst nights sleep of my life I was woken to the bright sunlight coming through the curtains that were not wide enough for the window.

We eventually gave up and went to breakfast, no hot food available (despite the sign out side the hotel offering an all day breakfast). Breakfast consisted of small boxes of cereal, hot cross buns and cheap pain de chocolate, bread and fruit. The toaster was a little dodgy with guests getting their hot cross buns stuck, a pair of metal tongs was provided by the "waitress" for the customer to attempt to remove them.

They staff wear no uniform and look scruffy and unprofessional.

Room Tip: Book somewhere else.
See more room tips
  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MadamPC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Kingston-upon-Hull hotels

worthing
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 5, 2013

My son and I have just returned from a 2 night stay at The Gilson, after reading some of the reviews I was a litle concerned. However I needn't have worried.

Reception
Booking in was simple and painless, the receptionist was very helpfull. We were offered 2 key cards with no problem. The only slight critisism I would have is we were not told what time breakfast was, on enquiry was told again no problems.

Rooms
We had a twin room that was huge with a flat screen TV and multi channels. It was spotlessy clean and towels changed daily. The beds were comfy and sheets spotless. The bathroom had a bath and a shower a little outdated but again very clean. Yes, the room was a little noisy but what do you expect in the centre of Hull between the Hospital and the Police Station!

Breakfast
Breakfast was very basic, toast, rolls cereals and fruit juice, tea and coffee. The lady organising the breakfast was very friendly and helpfull and worked hard to ensure everything was topped up and tables cleaned and cleared.

Bar
Again a lovely chap behind the bar, very reasonable prices, and clean and tidy.

Overall
A lovely homely hotel, yes some things are a little outdated, and a lick of paint might not go amiss but I would stay here again. It is 2 minutes from the station and the shopping centres. Also, within walking distance of the KC Statium.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank judesuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shropshire, England
Level Contributor
30 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed May 5, 2013

Stayed here for one night and thank goodness thats all it was. Booked through booking.com and rate included early check in/late check out which I confirmed before hand with hotel direct so should have been able to check in at 12noon and also complimentary champagne on arrival, which never materialised. Arrived 12.30 to be told check in was not till 2pm. Told reception had early check in to which reply was we were full last night so room may not be ready. Were given key to room which was ok apart from terrible smell of stale smoke, infact whole hotel has the same stench. No soap or shower gel in room and pointed this out to reception on our way out and were told it would be rectified, it wasnt.

Breakfast was ok but wouldnt like to be battling for the toaster with everyone else.

Location is good but parking poor, to be fair web site does say this. Parked at Princes Quay car park and cost wasnt too bad.

Dont think I would stay here again it is just a simple budget hotel that could do with a face lick and a bit of fumigation

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Luv-my-hols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 11, 2013

We have stayed at the Gilson on two occasions. The rooms are basic, but clean. the hotel bar is reasonably priced. The staff are helpful. The staff are helpful. We used the hotel as a base, there is a good chinese and a good indian restaurant nearby. If you would rather have the luxuries of a a 5* hotel you will have to look elsewhere but if you want to save your money to spend during the day and evening, this is the place to go.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LoveYorkshirepudding
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
1 review
Reviewed April 5, 2013

The hotel manager is very helpful and caring, which I greatly appreciated. The hotel was convenient for my work. It's basic, but clean, and the manager has good plans for the future. There was no soap in the bathroom - was there supposed to be?

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 443KateB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
4 reviews
Reviewed April 2, 2013

My son and I stayed for 1 month and found the Hotel very conveniently located in the city center, and very budget priced. Very comfortable Twin Room, and friendly staff and very proactive Hotel Manager. Continental Breakfast ample, with cereal, toast, sweet bread, muffins, fruit, coffee, tea without restriction. Wifi especially good in the room we stayed in. A very enjoyable, economic, and comfortable stay and recommend to anybody.

Room Tip: Choose a room nearest to the wifi hub, for excellent reception.
See more room tips
  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gerry293
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Kingston-upon-Hull hotels
0.1 mi away
Ibis Hull
Ibis Hull
#6 of 18 in Kingston-upon-Hull
4.0 of 5 bubbles 742 reviews
0.1 mi away
The Royal Hotel Hull
The Royal Hotel Hull
#7 of 18 in Kingston-upon-Hull
4.0 of 5 bubbles 1,209 reviews
0.4 mi away
Kingston Theatre Hotel
Kingston Theatre Hotel
#2 of 18 in Kingston-upon-Hull
4.5 of 5 bubbles 552 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Premier Inn Hull City Centre Hotel
Premier Inn Hull City Centre Hot...
#1 of 18 in Kingston-upon-Hull
4.5 of 5 bubbles 1,406 reviews
0.2 mi away
Holiday Inn  Express Hull City Centre
Holiday Inn Express Hull City C...
#8 of 18 in Kingston-upon-Hull
4.0 of 5 bubbles 623 reviews
0.3 mi away
Holiday Inn Hull Marina
Holiday Inn Hull Marina
#4 of 18 in Kingston-upon-Hull
4.0 of 5 bubbles 835 reviews
Show Prices
Show Prices
Show Prices

Been to Gilson Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Gilson Hotel

Property: Gilson Hotel
Address: 11A Anlaby Road, Kingston-upon-Hull HU1 2PJ, England
Location: United Kingdom > England > Yorkshire > East Riding of Yorkshire > Kingston-upon-Hull
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Airport Transportation
Hotel Style:
Ranked #14 of 18 Hotels in Kingston-upon-Hull
Price Range (Based on Average Rates): $
Hotel Class:3 star — Gilson Hotel 3*
Number of rooms: 59
Official Description (provided by the hotel):
Conveniently located in the centre of Hull, the Gilson Hotel boasts super-fast free WiFi in all areas, late bar and limited free parking on site. Hull Railway Station is opposite the property, approximately 200 yards away. The rooms each have moderns en-suite bathrooms with either a walk-in shower or a bathtub. All rooms have a flat-screen TV with Freeview channels. The Humber BT and Sky Sports Bar is open 7 days a week for residents and public. Breakfast is served weekdays from 07:00 until 09:00 and from 08:00 until 11:00 on weekends/bank holidays. The property also has meeting rooms for meetings, parties or celebrations that can house anywhere from 2 to 200 delegates. The Humber Bridge is a 20-minute drive away and the University of Hull is 2.7 miles away. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Hotwire, Booking.com, Priceline, Cancelon, Cheap Tickets, TripOnline SA and Hotel.de so you can book your Gilson Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing