The good: reception staff immediately moved me to correct room when I arrived & found incorrect bed set up in booked room, even though they were pretty full, room service delivery staff are outstanding & friendly, very helpful & willing to go the extra mile, room service food choices very impressive & good prices, quality is great too, the TV is a good size & great picture as is the computer desk which has everything a tech savvy person needs to get going, the rooms are extremely spacious & most luxurious, cleaning staff gave me own personal conditioner as hotel doesn't provide it & I didn't bring any, breakfast amazing choices - you will not be unhappy or hungry, morning chef friendly & welcoming, breakfast staff smiling, welcoming & helpful, most rooms newly renovated & are beautiful surroundings. great indoor swimming pool & gym facilities with friendly gym staff, beautiful views of marina from hotel.
The bad: No hotel guide in my room so had to call reception to find out about hotel facilities, coffee cups in room dirty & I needed to wash them before using for tea/coffee, bar badly stocked & staff inexperienced, room service food arrived cold - this is not delivery staff criticism but kitchen staff criticism.
All in all I will definitely return though as good far outweigh the bad at this hotel that gave me a very enjoyable weekend away experience.
- Official Description (provided by the hotel):
- The Holiday Inn Hull Marina Hotel enjoys an excellent location close to East coast seaside resorts, and is an excellent base for visiting other major cities such as York, Leeds and also local attractions such as The Deep. The hotel combines an excellent range of facilities for both business and leisure travellers, our Executive Marina view rooms, which some boast balconies ideal for evening drinks. Facilities including 100 fully air conditioned bedrooms, High Speed Internet Access. Conference and banqueting facilities for up to 120 people and a Spirit Heath and Leisure Club which includes a swimming pool. Holiday Inn Hull Marina Hotel has 4 meeting rooms that will cater for all requirements from training courses, boardroom meetings and Conferences to Weddings and Dinner Dances. Ample car parking is available at the hotel. Hotel restaurant, lounge and bar offer tempting dishes from around the world including the famous Holiday Inn breakfast. Both accessible and family rooms are available at the hotel.The hotel provides an ideal base for visiting local attractions including The Deep, Beverley Race Course, Hull's Museums and the KC Stadium. This hotel is pet friendly, the kids eat free and is fully non smoking. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Hull Marina Hotel Kingston-Upon-Hull
- Hull Marina Holiday Inn
- Holiday Inn Kingston-Upon-Hull
- Kingston-Upon-Hull Holiday Inn