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“Wonderful hotel”

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Hotel du Vin & Bistro
Certificate of Excellence
Cardiff, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderful hotel”
Reviewed January 10, 2013

First time I have been compelled to review anything on trip advisor but our stay at Hotel du Vin in Tunbridge Wells was so good that I wanted to recommend it to other people. The service was exemplary (including posting back a jumper that had been accidentally left behind without prompting), the breakfast was excellent and the room was absolutely fantastic. Unfortunately for us we are unlikely to be back near the area again but I may try and find an excuse...

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Jane L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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828 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (185)
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London
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 6, 2013 via mobile

First time staying at this particular HdV. The hotel and its staff are a credit to this brand. Very friendly. The rooms are not as quirky as some of their other hotels but it is a lovely old mansion house. Service was impeccable. I look forward to staying hear again...

  • Stayed January 2013
    • Value
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    • Rooms
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Helpful?
Thank Concorde123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, United Kingdom
Level Contributor
81 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed January 5, 2013

Got upgraded when we had to cancel my parents room and this was handled brilliantly by the reception staff as we did this at short notice. Room was looking over the front of the hotel, so the view could be better but this was a small price to pay for the size of the room, great shower and the bath in the bedroom!!
Evening meal was great, staff very attentive and the following morning when we made the decision to eat breakfast outdoors, the lack of fuss because they hadn't set this up was minimal. Especially as the rest of the guests who followed up decided al fresco dining was a good idea.

  • Stayed August 2012, traveled as a couple
    • Value
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Helpful?
2 Thank Janew662
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 3, 2013

We stayed at this beautiful hotel for one night, as part of my wife's 40th birthday. The entire experience was superb, firstly the staff (namely Ms Meku) were so welcoming upon arrival and immediately made my wife feel 'special' by wishing her a happy birthday.
Our room was immaculate (my wife owns a large cleaning company so lets just say she 'notices things'), but not here, it was spotless. It also comprised of a complimentary bottle of fizz and a note of birthday wishes - a lovely touch!
We ate in the bistro where both food and service were exemplary. My wife had the pumpkin and Parmesan risotto, which she commented was one of the best she'd had. Presenting my wife with chocolate truffles by happy birthday singing staff was fantastic!
We also had breakfast, where the manager Mr Simon Maguire exceeded our expectations by presenting my wife with a present I had bought for her. He did this in a very discreet but very well executed style.

In summary, this hotel is a total winner in my opinion.

For any concerns about this review (as I always am about dubious reviews), we were genuine guests and this is my first review.

  • Stayed December 2012, traveled as a couple
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Helpful?
3 Thank Bn43guest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, United Kingdom
Level Contributor
92 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed December 12, 2012

everything was arranged just how it should be! Simon the manager was on hand all day and indeed the next day, he was absolutely tremendous, everything was organised he made sure it was, everything was catered for and I recommend anyone getting married should chose this Hotel

  • Stayed December 2012, traveled with family
    • Value
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Helpful?
2 Thank rochesterrogue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 25, 2012

My husband and I spent two nights at the Hotel du Vin at the start of November as part of long weekend. We arrived early and our room wasn't quite ready yet, but the staff were very welcoming, took our belongings and invitied us to have a drink in the lounge bar which was a lovely area filled with low comfortable sofas and a roaring fire! Just what we needed.

Our room was great, complete with a nespresso coffee machine, but the best part was the bathroom which had an enormous bath and a waterfall shower!

We didn't actually eat at the hotel (apart from breakfast) however after returning from a Sunday lunch elsewhere the staff in the lounge area where more than helpful with the extensive wine list and prepared a very nice cheese board for us in the evening to enjoy.

Breakfast on both morning was delicious greated with various options including a wide variety of pastries, fruits and cereals and a full list of cooked options. The staff were both welcoming and attentive on both mornings.

The hotel is very well situated, just a short stroll to the main shopping area of the town and a short walk to the Pantiles. We very much enjoyed our stay at the hotel and would fully recommend it to others. It was just what we needed as a break away from London so thank you to all the staff and especially the manager of the hotel for making our stay so good.

  • Stayed November 2012, traveled as a couple
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Helpful?
1 Thank PKWimbledon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Epsom, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed November 15, 2012

My wife and I, read the other reviews before booking and our weekend stay was organised around a family wedding; which all went off okay. The hotel is very oldy-worldy and is quite unique in it's style and feel. The hotel's staff could not do enough for us and for all of our party guests. Nothing was too much trouble for them and they dealt with everyone in a really calm and professional manner. 10 out of 10. The food was superb. We didn't have any trouble with the Sunday morning breakfast, which in fact, did serve us with better quality toast! The suite room we had was absolutle fantasic and clean, the 8' bed was not only great fun,. but very comfortable. But do mind your toes on the supporting legs though, especially the middle legs, as these are easy to bang into to. Ouch, it bloody hurt at the time! Parking is limited, so if you stay at the hotel for a special occasion, do ring beforehand and see if they can reserve you a space? The reception staff will do everything to help, but priority will be given to the disabled and infirmed; which is quite understandable. We would wholeheartedly recommend the Hotel du Vin & Bistro and hope that you enjoy it, as much as we did. It is also not bad value, when compared to some other UK hotels.

Room Tip: Treat yourself and go for a suite!
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  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank KPnuts007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel du Vin & Bistro

Property: Hotel du Vin & Bistro
Address: Crescent Road, Royal Tunbridge Wells TN1 2LY, England
Location: United Kingdom > England > Kent > Royal Tunbridge Wells
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #3 of 14 Hotels in Royal Tunbridge Wells
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel du Vin & Bistro 4*
Number of rooms: 34
Official Description (provided by the hotel):
Hotel du Vin Tunbridge Wells is set in one of the town's architectural landmarks, a Grade II-listed sandstone mansion built as a private residence in 1762. We have retained its authentic detail carefully, adding our unique touch to the 34 bedrooms with antiques and memorabilia. Guests can enjoy a game of boules, dining on the garden terrace with its wonderful views across Calverley Park, or a wander through the hotel's very own vineyard. BEDROOMS: Housed within this impressive building are 34 timelessly styled bedrooms and stunning suites, all featuring luxurious handsprung mattresses, fine Egyptian linen, deep baths and powerful drench showers, plasma TVs, DVDs and air conditioning. BISTRO: Open all week, and under the tutelage of head chef Daniel McGarey, Bistro du Vin is at the heart of our hotel, a classic, French styled, elegant and informal setting for lunch, dinner, to meet, celebrate or simply pass the time. Dine on the finest produce the Kent has to offer from local heroes such as herbs and seasonal vegetables from local nursery chef's herbs, meat from Woodlands Farm and fish from Chapman's of Sevenoaks. These are only a handful of the suppliers included within our homegrown & local philosophy. ... more   less 
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Also Known As:
Hotel Du Vin And Bistro
Hotel Du Vin & Bistro Royal Tunbridge Wells, Kent

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