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“Cozy”
4 of 5 bubbles Review of Russell Hotel

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Russell Hotel
Chatham
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Cozy”
Reviewed October 4, 2013

I stayed here for 2 nights in July 2013 whilst attending my cousin's wedding.
The breakfast was lovely although they could have topped up the drinks more often.
The rooms were of a reasonable size but was very close to the roads but it wasn't too bad.
Overall I would recommend that you stay here . Staff were pleasant but didn't see them much.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Houlan01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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161 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Spanish first
  • Any
English first
London
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed September 17, 2013

Stayed here for 1 night in May 2013. I had never been to Tunbridge Wells before and only booked the hotel the day before on the basis that it was pretty close to the centre. They gave me a large, triple room for the price of a twin because they didn't have any twins free. The hotel's decor was tired and in need of updating throughout and my room was basic, but clean. The hotel has a bar (again basic and lacking in atmosphere) and a car park. The breakfast experience was a little disappointing. My food didn't taste particularly great, but then I am not a big fan of the full English and there was very little choice. The waiter serving breakfast was clearly having a bad day and was having an ongoing argument with someone in the kitchen, which at least made for some entertainment. A Dutch cricket team was staying there and so this may have affected the service, because he was the only one serving. If I returned to Tunbridge Wells I would stay somewhere else but if you are looking for basic accommodation and you can get a decent price, then this place might be for you.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank charlton69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greater London, United Kingdom
Level Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed August 31, 2013

Booked in to go to a christening nearby. Easy to find, big rooms, comfortable and clean bed, nice cotton towels etc. Very helpful staff. A stones throw from the centre of town. Nice breakfast (poached eggs were perfect). Its on a main road that can get busy, but set back. Not noisy really. Car park is small, but there's not a lot of room in Tunbridge Wells anyway. You can park further down the road if needed

Room Tip: Quiet rooms at the back, but they get the sun early in the morning
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MalWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
warmsworth
Level Contributor
98 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed August 27, 2013 via mobile

Stayed here 1 night while visiting my son. The building is very old and shabby although my room was clean. The sheets on the bed I must say we're crisp and white. The room itself is in much need of updating. It was like walking back to the 60s. Location was quite central but I had a lot of heavy road noise outside, would have maybe been better if it was winter so I could close the Windows. Breakfast was very typical. I asked for poached egg. I got one egg on one toast. It was poached well though. Got the room at a reduced rate as I booked online and day before. Don't think I would have got value for money if I paid full rate. Staff were friendly.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tinkerbell089
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burton upon Trent, United Kingdom
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed August 19, 2013

Stayed at this hotel for a wedding in Tunbridge Wells. Arrived on the friday night to a very small carpark that was full so had to park on the street (double yellows but apparently all of the streets are). Checked into our room which was an annex down the street, no offer to help with our bags. The room was large with a small separate kitchen and bathroom and bathroom. Furnishings were extremely dated, very seventies. The room had a odd unpleasant smell that almost smelled like old cigarettes but as its a non-smoking hotel that was dismissed very quickly. The bed was large and very comfortable though which was a relief. The bathroom was a wierd olive green colour and the toilet a very week flush where is wouldnt even take tissue paper!

Breakfast was a let down. I ordered poached egg on toast (one egg on one slice) and upon cutting into it was almost completely raw. White water pouring out of it. Left the hotel to find a parking ticket on my car thanks to the double yellows (my fault i know for not wanting to park a mile away).

Breakfast on the second morning was better as i opted for a full english. Had a pot of tea but the milk was completely off and the gent serving us argued for around ten minutes that it wasnt! Another family had complained about the same issue half an hour before and it hadnt been changed.

There are a couple of good points, slept well and clean room is about it.

Still pretty annoyed about the car park ticket too.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Keen_rambler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Royal Tunbridge Wells hotels

Crawley
Level Contributor
95 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed August 16, 2013

I have given this a 5* review based on the fact that it is only a 2* hotel. My husband & I stayed for a night in one of the annex rooms, it was spotlessly clean and the room itself was light and airy although the carpet was old it was clean, there was also a 32" flat screen TV. We also had a fridge, toaster and microwave in a small kitchenette and a nice sofa in the bedroom. The bathroom had a bath and a separate shower which again were spotless although a bit old in style. Breakfast was the usual array of cereals, yoghurts and juices and the full English was very well cooked and tasty. The hotel itself is old fashioned but it was okay. If we go to Tunbridge again we will stay at this hotel.

Room Tip: Our room was No. 511 in the annexe
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Iris A A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uk
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 20, 2013

Stayed for one night in July 2013. Hotel is badly in need of revamp with colours of mustard, orange and brown making a very 70's look. Our room had not been hoovered and the bathroom was truely shocking. The bath was dirty and looked as though someone had tipped coffee down it. The walls and bath were an oppressive green colour and the toilet seat was of the old fashioned wooden type. The sheets were clean and shampoo and shower gel were provided. The breakfast and dining room were typical of a working mans cafe and since my cutlery had not been cleaned properly I found my appetite decreasing. Could do with a visit from Alex Polizzi as it is in such a convenient position for the town but owners clearly now nothing about currrent expectations from customers.

Room Tip: Our room was at the front.
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Deb A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Russell Hotel

Property: Russell Hotel
Address: 80 London Road, Royal Tunbridge Wells TN1 1DZ, England
Location: United Kingdom > England > Kent > Royal Tunbridge Wells
Amenities:
Bar / Lounge Free Breakfast Free Parking Wheelchair access
Hotel Style:
Ranked #13 of 14 Hotels in Royal Tunbridge Wells
Price Range (Based on Average Rates): $
Hotel Class:2 star — Russell Hotel 2*
Number of rooms: 25
Official Description (provided by the hotel):
With style and comfort coupled with convenience, this hotel set in the very centre of historic Tunbridge Wells is positioned on the edge of the rural common.The hotel was built as a residence in the Victorian era and became one of the town's leading hotels in the 1920s. Set on the edge of the Tunbridge Wells common, it is only 2 minutes stroll from the shops, restaurants, cafes and theatres. ... more   less 
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Also Known As:
Russell Hotel Royal Tunbridge Wells, Kent

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