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“Spa treatment”
Review of The Spa Hotel

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The Spa Hotel
1 review
“Spa treatment”
Reviewed August 6, 2014 via mobile

I have just had an amazing Guinot hydrothermie facial which has left me feeling ultra relaxed. My skin feels smooth, hydrated and rejuvenated. A rare feeling for me! I was given the facial by a superb therapist, Kat; she was polite, friendly and extremely skilled when administering the products and using the specialist equipment. I would definitely recommend this treatment.

Stayed August 2014, traveled with friends
Helpful?
Thank Rachel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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670 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (166)
Date | Rating
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English first
Royal Tunbridge Wells, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 2, 2014

It's like staying in a Old peoples home! Decor is very dated and haggard.
No welcome as you checked in! the card machine didn't work & the staff thought that was hilarious - apparently it's been faulty for months. Breakfast £14, quality of breakfast worth £2, walk down the road and get full for £4. Won't be staying again, already chosen a better hotel for next time.

  • Stayed August 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Helpful?
3 Thank ScottM2109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Old Warden
Level 6 Contributor
181 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed August 2, 2014

Olde Worlde antique charm ... but with contemporary chic spliced in, giving a really unique feel and trans-generational appeal. I'm there now, and feel as if I really got lucky, as I'm going to an event today, and tried without success to find a B&B nearer to the venue. However, I got a last-minute room at The Spa. I think it is fantastic value, considering what you get ... lovely room, clean, spacious, recently re-furbished, garden view, complimentary spa attendance, enormous breakfast with huge variety of things to choose from, and excellent food in the 'Zagatos' bar and brasserie inside the hotel. The grounds have a pond with water-lilies, numerous very large, old. well-cared-for trees, and even a very civilised 'smokers hut' in the corner of the garden! And staff are fabulous. Good-humoured, helpful and efficient. I would have given this lovely place all of 10 stars, except for the NOISE!! Do be aware that this hotel is understandably a really popular venue for weddings and parties. There was a disco in the main dining room, and although my room is 3 floors above it, I could hear it quite loudly, and feel the vibration of the music on the walls and floor. Before I arrived, I had phoned in some consternation to ask about the noise, because my booking confirmation had a disclaimer about noise from weddings and guest parties. I was told that my room was in a different part of the building. I suppose 3 floors above qualifies as a 'different part of the building' - sort of!! However, I would guess that weekdays would perhaps be more peaceful at The Spa, or a cosy winter weekend, warming oneself up in the spa -:) Or maybe ask for a room on the other side of the building from the main dining area, which I guess is where the discos usually are. Otherwise, a totally, truly, fabulous place.

Room Tip: On weekends, call up and ask if there is a wedding or party booking. If there is, find out where and...
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  • Stayed August 2014, traveled solo
    • Value
    • Rooms
    • Service
Helpful?
2 Thank Whitestarlion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grays Thurrock, United Kingdom
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 29, 2014

amazing hotel and spa. had a fantastic weekend. staff extremely helpful and friendly, really made you feel special and at home. the spa experience was great so relaxing, would recommend to everyone. beautiful settings, excellent luxurious bedrooms, excellent food, fabulous staff and relaxing spa sessions and facilities. stayed overnight as part of a girly weekend, with family and friends. cannot wait to do it all again. thank you to all the staff for a amazing time.

  • Stayed July 2014, traveled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank jengar3126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 3 Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed July 24, 2014

My wife and I stopped at the Spa for the one night in July after attending a social event in the area. Parking was convenient and secure, the staff at reception were very efficient and welcoming and even our room - which we hadn't bothered to upgrade - was far better than we would normally expect for a standard room.

We dined very well in the hotel's smart new Brasserie where we received friendly and helpful service and then the following morning enjoyed a faultless Full English breakfast in the main dining room before checking out. All in all this was a delightful and very well-run place and we would be pleased to stay there again when next in the area (and perhaps enjoy the pool which the lack of time prevented us from doing during our brief stay).

  • Stayed July 2014, traveled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Ghostbuster1924
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Ockendon, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 21, 2014

really nice hotel set in gardens with lots of places to sit. Had evening meal in main restaurant and was pleasantly surprised by quality of food . All staff we encountered were very friendly.our 3 rooms were spacious . Spent time in spa had facial and massage which was lovely. there is a pool and gym for residents to use which is handy after all that food.
Only downside was that spa unable to provide dressing gowns that fitted for anyone over size 16 .

  • Stayed July 2014, traveled with friends
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Joan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, United Kingdom
Level 5 Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed July 15, 2014 via mobile

Stayed in The Royal Spa overnight for work purpose and I was really pleased with the hotel. It had a nice royal antique feel to it and the location was quiet and peaceful. The staff were very friendly and very welcoming and made time to answer my general questions about Tunbridge Wells. The rooms were small, but still spacious and comfortable. The breakfast has plenty of choice and there was range of food and drinks options to choose from at the bar too. The hotel is pretty close to the town centre too -about 20 mins walk. I would recommend staying at The Spa, if you are visiting Tunbridge Wells, regardless if it is for business or for pleasure.

Stayed July 2014
Helpful?
Thank Miss_S_M24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Spa Hotel

Property: The Spa Hotel
Address: Mount Ephraim, Royal Tunbridge Wells TN4 8XJ, England
Phone Number:
Location: United Kingdom > England > Kent > Royal Tunbridge Wells
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 14 Hotels in Royal Tunbridge Wells
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Spa Hotel 4*
Number of rooms: 69
Official Description (provided by the hotel):
This 18th century mansion is situated within 14 acres of beautiful gardens and grounds, just a short walk from the town centre. Facilities include 70 bedrooms, spa and leisure club, contemporary bar and award winning restaurant, ample free car parking and wifi. The Hotel has undergone significant, sympathetic refurbishment since it was purchased by the Scragg family in 2007 and is now the Hotel of choice in Royal Tunbridge Wells. ... more   less 
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Also Known As:
The Hotel Royal Tunbridge Wells
The Spa Hotel Royal Tunbridge Wells, Kent

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