We went to a friends wedding held here, and I have to say everything ran like clockwork. The hotel and grounds are lovely, and our room , and the bathroomhad been recently refurbished to a high standard.The function room was also fabulous.The staff were absolutely brilliant, very attentive, efficient and friendly. The Matre de running the show was first class, and the food served up was excellent and piping hot, not easy when you are serving 11 tables of 10 people. The bar staff were also very good.
Unfortunately the breakfast on Sunday morning was very poor. It was a buffet style, although you could order eggs in a different style. The buffet was just not replenished quickly enough, so when they had run out of one item you had to wait for another, meanwhile the food on the plate got cold waiting. The bacon was very soggy, although the sausages were good. The fresh fruit had all gone and it was not replenished at all. The coffee was barely warm and pretty awful. There was no comparison to the food and service we had experienced at the wedding. When you consider the price of the accomodation, the breakfast should have been first class, otherwise I would have rated this a 5.
Marks out of of 5 for the breakfast 1, marks out of 5 for the wedding and the food and service at the wedding 5.
- Official Description (provided by the hotel):
- This 18th century mansion is situated within 14 acres of beautiful gardens and grounds, just a short walk from the town centre. Facilities include 70 bedrooms, spa and leisure club, contemporary bar and award winning restaurant, ample free car parking and wifi. The Hotel has undergone significant, sympathetic refurbishment since it was purchased by the Scragg family in 2007 and is now the Hotel of choice in Royal Tunbridge Wells. ... more less
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- Also Known As:
- The Hotel Royal Tunbridge Wells
- The Spa Hotel Royal Tunbridge Wells, Kent