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“Terrific experience”
Review of White Bear

White Bear
Price range: $16 - $65
Description: A warm welcome to the White Bear - a beautiful British pub with secluded walled garden, outside bar complete with retractable roof and garden grill kitchen in the heart of Royal Tunbridge Wells. Take a look at our seasonal menus serving brunch, lunch and dinner.
Restaurant details
Description: A warm welcome to the White Bear - a beautiful British pub with secluded walled garden, outside bar complete with retractable roof and garden grill kitchen in the heart of Royal Tunbridge Wells. Take a look at our seasonal menus serving brunch, lunch and dinner.
Reviewed 4 weeks ago

Great staff, food was outstanding. There were at least three dishes that weren't available that we in initially ordered so disappointed at first but...... Max the waiter got us through that with style, fun and knowledge of the menu. The food that arrived was just brilliant. Great experience which lifted our spirits on what was a very emotional day for one of the four of us.

Date of visit: January 2020
    • Value
    • Service
    • Food
Thank WadeT81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhiteBearTN1, Marketing at White Bear, responded to this reviewResponded 3 weeks ago

Dear Wade T

Thank you for your lovely review and kind words about Max .
We look forward to welcoming you and friends back soon

Kind Regards

Catherine & The Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a reviewReviews (106)
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5 - 9 of 107 reviews

Reviewed 4 weeks ago

Food was great service very slow needs to be addressed urgently.Really lets the place down experienced staff needed

Date of visit: January 2020
Thank MalcolmSharon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhiteBearTN1, Marketing at White Bear, responded to this reviewResponded 3 weeks ago

Dear Malc

Thank you for your review and feedback
It really helps us to continue to grow the White Bear.
We are really pleased to hear that you enjoy the food but saddened to hear that the you were let down by the service . I will pick up your comments with the team.

We look forward to seeing you again soon

Best Wishes

Catherine & The Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Visited with friends for dinner, used this place alot when it was the bar and grill but its alot nicer now, only 2 small dissapointments about visit. Table had a small glass candle holder on table that I moved and it was cracked cut my finger and had a bit of glass stuck in my finger. Looked like it had been broken a while. The food was amazing but was slow and had too ask for our Extra sides that I ordered due too not all coming out together. Not a bad experience but could have been better.

Date of visit: January 2020
Thank Man-on-the-gram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhiteBearTN1, Owner at White Bear, responded to this reviewResponded 4 weeks ago

Hi Chris,

Glad to hear that you liked the feel of White Bear. Please do accept our apologies about the candle holder - this must've been overlooked and we'll try to be even more on the ball. A shame that there was a bit of a mix-up, but I'm glad you enjoyed the food! Please do pop back in and we'll see if we can't make it the full 5* experience next time!

All the best,

Tom and Team White Bear

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 7, 2020

The "outdoor" restaurant is really nice and the service was very good. I had the T bone steak with my son and that was excellent but the burger my wife had without the bun was small and overcooked. One the whole it was a good dining experience and the cocktails are good here.

Date of visit: January 2020
    • Value
    • Service
    • Food
Thank Bigverny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhiteBearTN1, Owner at White Bear, responded to this reviewResponded 4 weeks ago

Hi Bigverny,

So glad to hear you loved the Orangery and the team looked after you well. The T-bone is a particular favourite! Sorry to hear that your wife's burger was overcooked and on the smaller side, I've had a chat with our Head Chef to ensure we're only sending out the best.

Thanks for the feedback, and we hope to host you again soon.

Best,

Tom and the White Bear Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2020

Popped in for a drink with friends and ended up staying the whole evening and eating there . All our meals were excellent . Only criticism is that potatoes and vegetables are optional which is a pet hate of mine.

Date of visit: January 2020
Thank andycI7230DT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhiteBearTN1, Owner at White Bear, responded to this reviewResponded 4 weeks ago

Hi Andy,

Great to hear you enjoyed your drinks and the atmosphere so much you stayed for dinner! We offer these bits on the side to give people more choice exactly how they'd like their meal served, but I do understand that a pet hate is a pet hate!

Thanks for the feedback - look forward to seeing you again soon.

Thanks,

Tom and Team White Bear

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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